Sales Manager

Description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. 

We are looking for a Sales Manager who is results driven & motivated to coach a team of established Account Executives in our Security & Investigations (S&I) team. 

You will be joining a team of goal-driven, high achievers who you'll lead in the lens of revenue growth and development; and you'll help to educate prospects on how our solutions can help them achieve their objectives. You'll collaborate internally and have a solid understanding of a SaaS sales cycle, along with what it takes to get a deal done.

About Resolver:

Your day to day - let's break it down!: 

Team Building & Development (30%) 

Measures of Success: Weekly one-on-one meetings, completion of individual coaching and performance plans, internal career progression.

• Enable the team to maximize their impact by providing oversight, support, and guidance through; coordinating best use of resources, review of projects and potential risks, as well as resolving bottlenecks.   
   
• Mentor and coach the team in the achievement of KRs and personal performance objectives.    
   
• Provide regular one-on-one feedback with the goal of improving performance while proactively seeking opportunities to celebrate wins within the team.  
   
• On-board new team members to maximize time-to-productivity.  
   
• Partner with the Talent Team on applicable hiring decisions as an active part of the hiring process.  

Strategic Sales Planning & Execution (25%)

Measures of Success: Building business cases, Knowledge of market/industry, quarterbacking internal stakeholders, involving existing customer references.

• Collaborates to develop plans that provide the Sales team with innovative strategies and sales tactics to lead them to success. 
   
• Researches new market opportunities; collaborates with Marketing and Product to build business cases that would support future investment and growth. 
   
• Determines customers’ Needs, Why Act, Why Now? And Why Trust? Rational.  
   
• Summarizes customer’s new reality and generates an impact summary to validate the value of our offerings against the customer’s requirements.  
   
• Market research through multi-channel sources to stay on-top of prospects and the competitive landscape. 
   
• Participates in industry forums, chapters, and associations relevant to their target focus. 

Customer Relationship Management (25%)

Measures of Success: High customer satisfaction scores and Net Promoter Scores (NPS), indicating strong client relationships and loyalty. 

• Build and maintain strong relationships with key clients, partners, and stakeholders. 
   
• Ensure customer satisfaction and loyalty by delivering exceptional service and support. 
   
• Act as the primary point of contact for high-level negotiations and strategic deals. 

• Collaborates to develop plans that provide the Sales team with innovative strategies and sales tactics to lead them to success. 
   
• Researches new market opportunities; collaborates with Marketing and Product to build business cases that would support future investment and growth. 
   
• Determines customers’ Needs, Why Act, Why Now? And Why Trust? Rational.  
   
• Summarizes customer’s new reality and generates an impact summary to validate the value of our offerings against the customer’s requirements.  
   
• Market research through multi-channel sources to stay on-top of prospects and the competitive landscape. 
   
• Participates in industry forums, chapters, and associations relevant to their target focus. 

• Forecasts monthly, quarterly and annually by analyzing the external and internal sales environment in order to achieve the best results 
   
• Documents and analyzes findings in order to effectively assess and meet the needs of your team and your division 
   
• Captures and documents data using Salesforce and completes required fields throughout the sales cycle including customer and opportunity information. 
   
• Collaborates with the team to find and assess gaps; provides insight and knowledge on how to progress opportunities 

What you will bring: 

• You have an established sales career as an Account Executive and have evolved into sales management over the past 3+ years. 
• You have a proven track record of hitting quota, overcoming objections, and designing & executing opportunity plans that generate growth. You are able to transition this experience into coaching and inspiring others to achieve results. 
• You have a passion for using technology to solve business problems, bonus points if you've done that in the enterprise security space
• You're willing to travel domestically & internationally to Tradeshows, Conferences, & Customer On Sites as required.

What we’ll give you in return