Sales Operations Senior Analyst

Skill required: Order Management - Order Management
Designation: Sales Operations Senior Analyst
Qualifications:BBA/BCom/Master of Business Administration
Years of Experience:5 to 10 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. Has been a trainer for 5+ years and understands the training concepts, methodologies, assessment criteria & evaluation practices, coaching resources to come up the learning curve within the scheduled timelines - Excellent communication, presentation, and facilitation skills - Ability to design engaging training materials and adapt training delivery based on audience needs
What are we looking for? - Proven experience in sales operations training within a BPO environment, preferably with a focus on sales operations - Order Management -(Entry/Validation, Return, Querries and Closure), - Strong understanding of sales methodologies, CRM systems, and best practices - Has been a trainer for 5+ years and understands the training concepts, methodologies, assessment criteria & evaluation practices, coaching resources to come up the learning curve within the scheduled timelines - Excellent communication, presentation, and facilitation skills - Ability to design engaging training materials and adapt training delivery based on audience needs - Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills
Roles and Responsibilities: - Proven experience in sales operations training within a BPO environment, preferably with a focus on sales operations - Order Management -(Entry/Validation, Return, Querries and Closure), - Strong understanding of sales methodologies, CRM systems, and best practices - Has been a trainer for 5+ years and understands the training concepts, methodologies, assessment criteria & evaluation practices, coaching resources to come up the learning curve within the scheduled timelines - Excellent communication, presentation, and facilitation skills - Ability to design engaging training materials and adapt training delivery based on audience needs - Strong analytical skills to interpret sales data and identify training areas for improvement - Proficiency in Microsoft Office Suite and learning management systems