Sales Supervisor

1 Month ago • 3 Years + • Sales

Job Summary

Job Description

The Sales Supervisor will oversee, coordinate, and track the commercial activities of the sales team in the region, ensuring goal achievement through authorized distributors. This role promotes the positioning of English and French courses in educational institutions within the region and is responsible for implementing the sales model across different stages of the commercial plan. Key responsibilities include supervising and following up with representative schools, distributors, and booksellers; setting goals and tracking performance indicators; training and motivating the team on promotion and negotiation strategies; analyzing market behavior and proposing commercial strategies; maintaining constant communication with management for reports and objective alignment; providing competitor strategy information to management; authorizing sample material requests outside of the assigned budget after analysis and management approval; preparing periodic reports on personal work and representatives' performance; tracking and analyzing adoption reports; supervising expenses; monitoring the completion of representatives' activities according to the commercial plan phases; possessing market knowledge (product, competition, clients); reviewing and tracking information capture in CRM and physical formats used by the commercial network; and reviewing and validating adoption by each representative in their zone. The ideal candidate will have a degree in administration, marketing, or a related field, proficiency in Office Suite, intermediate English (B2), at least 3 years of experience in sales team supervision, experience in indirect sales or through distributors (preferably in the educational or publishing sector), knowledge of the educational sector, leadership and team management skills, strategic planning and results orientation, effective and assertive communication and negotiation skills, analytical capacity, decision-making, and conflict management abilities, proficiency in digital tools and CRM, self-time management, high work ethics and integrity, availability to travel within the assigned zone, knowledge of assigned municipalities and states, and a valid driver's license.
Must have:
  • Bachelor's degree in administration, marketing, or related field
  • Proficiency in Office Suite
  • Intermediate English (B2)
  • At least 3 years of sales team supervision experience
  • Experience in indirect sales or through distributors
  • Knowledge of the educational sector
  • Leadership and team management
  • Strategic planning and results orientation
  • Effective communication and negotiation skills
  • Analytical skills and decision making
  • Digital tools and CRM proficiency
  • Time management
  • High ethical standards
  • Availability to travel
  • Geographical knowledge of assigned areas
  • Valid driver's license
Good to have:
  • Experience in the educational or publishing sector

Job Details

Job Title:  Supervisor de Ventas

Location(s): Ciudad de Mexico

         

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup

About the Brand

Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit macmillaneducation.com and follow @MacmillanEducation / @MacmillanELT

Objetivo del puesto: Supervisar, coordinar y dar seguimiento a las actividades comerciales del equipo de representantes de ventas de la región, asegurando el cumplimiento de metas a través de los distribuidores autorizados. Promover el posicionamiento de los cursos de Inglés y francés en instituciones educativas de la región. Es responsable de la implementación del modelo de ventas en las diferentes etapas del plan comercial.

Funciones y Responsabilidades Principales:

  • Supervisión y seguimiento en los colegios más representativos de cada zona, así como a distribuidores y libreros.
  • Establecer metas y dar seguimiento a los indicadores de desempeño.
  • Capacitar y motivar al equipo en estrategias de promoción y negociación.
  • Analizar el comportamiento del mercado y proponer estrategias comerciales.
  • Mantener comunicación constante con la Gerencia para reportes y alineación del objetivo.
  • Proporcionar información a la gerencia, sobre las estrategias de la competencia.
  • Autorización de solicitudes de material de muestras que no están dentro del presupuesto asignado a la zona, (previo análisis y valoración de la gerencia).
  • Elaborar informes de manera periódica, tanto de su trabajo como el de los representantes.
  • Seguimiento y análisis del reporte de adopciones.
  • Supervisión de gastos.
  • Seguimiento al cumplimiento de las actividades de los representantes de acuerdo con las fases del plan comercial.
  • Conocimiento del mercado (producto, competencia, clientes).
  • Revisión y seguimiento en la captura de información en CRM y formatos físicos que la red comercial utiliza en su actividad diaria.
  • Revisión y validación de adopciones de cada uno de los representantes de su zona.
  • Dominio de las funciones principales de los representantes

Experiencia, habilidades y conocimientos

Esenciales/Excluyentes:

  • Licenciatura terminada, administración, mercadotecnia o afín.
  • Manejo de paquetería Office
  • Inglés: Intermedio ( B2)
  • Al menos 3 años de experiencia en supervisión de equipos de venta.
  • Experiencia en ventas indirectas o a través de distribuidores (preferentemente en el sector educativo o editorial).
  • Conocimiento del sector educativo
  • Liderazgo y manejo de equipos
  • Planeación estratégica y orientación a resultados
  • Comunicación efectiva y asertiva y habilidades de negociación.
  • Capacidad de análisis, toma de decisiones y manejo de conflictos.
  • Dominio de herramientas digitales y CRM
  • Autogestión de tiempo
  • Alto sentido de ética e integridad laboral.
  • Disponibilidad para viajar dentro de la zona asignada
  • Conocimiento geográfico de las alcaldías y estados asignados.
  • Licencia de conducir vigente

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here: https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

 If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

 For more information about career opportunities in Springer Nature please visit https://careers.springernature.com/

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About The Company

We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts.

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