European Transactional Sales Executive
Job Description
- Bachelor's degree or equivalent experience preferred.
- Fluency in European Languages would be a bonus.
- Previous experience in transactional sales, customer service, or a related field is preferred.
- Familiarity with CRM systems and proficiency in using digital tools for customer engagement.
- Manage high volume transactional business and customer interactions.
- Communicate Nature Careers job posting package features and benefits.
- Understand diverse customer needs across European industries.
- Collaborate with sales for upselling and cross-selling opportunities.
- Maintain accurate CRM records of customer interactions and sales.
- Provide prompt responses to customer inquiries and resolve issues.
- Consistently meet and exceed assigned sales targets and metrics.
- Stay updated on industry trends, job market dynamics, and competition.
- Manage existing accounts and develop new business.
- Liaise with clients and agencies for advertising requirements.
- Effectively communicate Nature Careers value proposition.
- Strong written and verbal communication skills in English.
- Exceptional interpersonal skills to build rapport with diverse customers.
- Proven ability to handle high call/email volume with accuracy.
- Result-oriented mindset with track record of exceeding sales targets.
- Knowledge of job recruitment industry and market trends.
Purpose of the role: Responsible for delivering exceptional customer service and managing a high volume of customer interactions across Europe. Engaging with diverse customers, exceed sales targets, and gain insights into various industries.
Key tasks:
• Manage and nurture a high volume of transactional business and customer interactions, including inbound and outbound calls and emails, ensuring each customer receives personalised and efficient service.
• Understand and effectively communicate the features, benefits, and pricing options of job posting packages on Nature Careers to potential clients.
• Develop a deep understanding of the unique needs and requirements of customers from different industries and locations across Europe.
• Collaborate with the sales team to identify upselling and cross-selling opportunities to maximise revenue generation.
• Maintain accurate and up-to-date records of customer interactions, sales activities, and progress using CRM tools.
• Provide prompt and insightful responses to customer inquiries, resolve issues, and address concerns while maintaining a positive and professional demeanour.
• Meet and exceed assigned sales targets and performance metrics on a consistent basis.
• Stay updated on industry trends, job market dynamics, and competitive landscape to effectively position our services.
• Manage existing accounts as well as new business development.
• Regularly meet and liaise with clients and agencies to discuss and identify advertising requirements within Europe.
• Help cover Nature Careers and effectively communicate its value proposition.
• May be required to cover transactional sales for the BDJ Portfolio
Qualifications:
• Bachelor's degree or equivalent experience preferred.
Skills/knowledge:
•Strong communication skills, both written and verbal, in English.
• Exceptional interpersonal skills with the ability to build rapport and establish trust with a diverse range of customers.
• Proven ability to handle high call/email volume while maintaining attention to detail and accuracy.
• Result-oriented mindset with a track record of meeting or exceeding sales targets.
• Knowledge of the job recruitment industry and a genuine interest in staying informed about market trends.
• Fluency in European Languages would be a bonus.
Experience:
• Previous experience in transactional sales, customer service, or a related field is preferred.
• Familiarity with CRM systems and proficiency in using digital tools for customer engagement.
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