Senior Account Manager
14 Minutes ago • 9 Years +
Account Management
Job Description
As a Senior Account Manager, you will apply your deep understanding of customer business strategies and technology needs to unlock business opportunities. You will partner with Telstra’s strategic customers to foster growth, acting as a trusted advisor and nurturing relationships. This role involves identifying high-value, high-profit sales solutions that contribute to Telstra’s growth, requiring strong collaboration and influencing skills to build lasting relationships.
Good To Have:
- Established network of enterprise contacts is highly desirable.
- French or German language skills are a plus.
Must Have:
- Manage and grow a portfolio of enterprise customers and channel partners.
- Develop and execute account and partner strategies to drive revenue growth and customer satisfaction.
- Respond promptly and professionally to customer inquiries and issues, escalating when necessary.
- Collaborate with internal teams to identify and qualify new sales opportunities.
- Monitor account performance against revenue and customer satisfaction goals.
- Leverage market insights and Telstra’s capabilities to develop tailored solutions for clients.
- 9+ years of successful sales or channel management experience, preferably in telecommunications, data centers, or related tech infrastructure.
- Experience selling services across international markets, ideally into the APAC region.
- Strong communication skills, both verbal and written.
- Proven ability to work independently in fast-paced, sometimes ambiguous environments.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools such as Salesforce.
About the Role:
As a Senior Account Manager, you’ll be at the forefront of managing and expanding key relationships with enterprise clients and channel partners. You’ll work closely with them to understand their business challenges and identify how Telstra's solutions can support their success across network infrastructure and digital services.
You thrive on building trust, delivering value, and uncovering new opportunities, while ensuring a seamless and high-impact customer experience. Your consultative approach, paired with a deep understanding of Telstra’s offerings, will directly contribute to our growth across APAC and beyond.
Key Responsibilities:
- Manage and grow a portfolio of enterprise customers and channel partners.
- Develop and execute account and partner strategies to drive revenue growth and customer satisfaction.
- Respond promptly and professionally to customer inquiries and issues, escalating when necessary.
- Collaborate with internal teams to identify and qualify new sales opportunities.
- Monitor account performance against revenue and customer satisfaction goals.
- Leverage market insights and Telstra’s capabilities to develop tailored solutions for clients.
What You Bring:
- 9+ years of successful sales or channel management experience — preferably in telecommunications, data centers, or related tech infrastructure.
- Experience selling services across international markets, ideally into the APAC region.
- Strong communication skills, both verbal and written. French or German language skills are a plus.
- Proven ability to work independently in fast-paced, sometimes ambiguous environments.
- Established network of enterprise contacts is highly desirable.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools such as Salesforce.
Set alerts for more jobs like Senior Account Manager
Set alerts for new jobs by Telastra
Set alerts for new Account Management jobs in United Kingdom
Set alerts for new jobs in United Kingdom
Set alerts for Account Management (Remote) jobs
