Senior Associate - People Operations

1 Month ago • 5-6 Years • Operations

Job Summary

Job Description

InMobi is a leading provider of content, monetization, and marketing technologies. This role is responsible for managing end-to-end HR operations and benefits processes, ensuring accuracy, compliance, and timely execution. The Senior Associate will act as a key point of contact for employees, vendors, and internal stakeholders, supporting lifecycle events, benefits administration, and process improvements. Key responsibilities include administering global employee benefit programs, supporting new hire enrollments, managing HRIS and benefits platforms, responding to employee queries, and coordinating with external vendors. The role also involves participating in HR projects and contributing to continuous process improvements.
Must have:
  • 5-6 years experience in HR operations/Benefits operations
  • Proficiency in Microsoft Excel
  • Experience coordinating with external vendors
  • Hands-on experience with HRIS platforms (SAP SuccessFactors)
  • Excellent communication and stakeholder management skills

Job Details

About Us  

InMobi is the leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world. Our end-to-end advertising software platform, connected content, and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses everywhere.

InMobi Advertising is an end-to-end advertising platform that helps advertisers drive real connections with consumers. We drive customer growth by helping businesses understand, engage, and acquire consumers effectively through data-driven media solutions. Learn more at advertising.inmobi.com.

Glance is a consumer technology company that operates disruptive digital platforms, including Glance, Roposo, and Nostra. Glance’s smart lockscreen and TV experience inspires consumers to make the most of every moment by surfing relevant content without the need for searching and downloading apps. Glance is currently available on over 450 million smartphones and televisions worldwide. Learn more at glance.com.

Born in India, InMobi maintains a large presence in Bangalore and San Mateo, CA, and has operations in New York, Singapore, Delhi, Mumbai, Beijing, Shanghai, Jakarta, Manila, Kuala Lumpur, Sydney, Melbourne, Seoul, Tokyo, London, and Dubai. To learn more, visit inmobi.com.

 

About this role

Responsible for managing end-to-end HR operations and benefits processes, ensuring accuracy, compliance, and timely execution.

Acts as a key point of contact for employees, vendors, and internal stakeholders to support lifecycle events, benefits administration, and process improvements.

What you will be doing?

  • Administer global employee benefit programs including health insurance, life insurance, retirement plans, wellness programs,  car lease, etc.
  • Support global new hire benefits enrollment, changes due to life events, and annual open enrolment processes.
  • Ensure accurate and timely data entry and updates in the HRIS and benefits platforms.
  • Respond to employee queries related to benefits plans, eligibility, coverage, claims, and other related topics.
  • Coordinate with external vendors (insurance providers, brokers, third-party administrators) to resolve issues and ensure service quality.
  • Monitor benefits enrollment and eligibility reports; follow up on discrepancies or missing data.
  • Assist with audits and reconciliations.
  • Participate in HR projects such as policy reviews, system implementations, and continuous process improvements.

Key expectations

  • 5-6 years of experience in the HR operations / Benefits operations.
  • Proficiency in Microsoft Excel
  • Experience coordinating with external vendors (insurance providers, brokers, TPAs) for escalations, audits, and service quality management
  • Hands-on experience with HRIS platforms SAP SuccessFactors,
  • Excellent communication and stakeholder management skills for handling employee queries and collaborating with internal teams.

Why This Role Matters

This role plays a vital part in ensuring a seamless and compliant employee experience by managing core HR operations and benefits processes with accuracy and efficiency. It supports critical touchpoints across the employee lifecycle, ensures timely resolution of queries, and maintains data integrity across HR systems. By collaborating with internal teams and external vendors, this role directly contributes to employee satisfaction, operational excellence, and compliance, making it essential to the smooth functioning of the HR function.

The InMobi Culture

At InMobi, culture isn’t a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences.

We thrive on challenges and seize every opportunity for growth. Our core values — thinking big, being passionate, showing accountability, and taking ownership with freedom — guide us in every decision we make.

We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program.

InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace.

Visit https://www.inmobi.com/company/careers to better understand our benefits, values, and more!

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About The Company

InMobi builds transformative technologies to positively impact people, businesses, and societies around the world. We power advertisers’ and publishers’ growth with high impact experiences and innovative solutions that help them activate their audiences and drive real connections with today’s consumers.

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