Senior Business Analyst

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This position is Hybrid Ottawa.

Position Summary

Thales is looking to hire a Senior Business Analyst who will be involved in documenting and maturing processes for the Arctic and Offshore Patrol Ship and Joint Support Ship In-Service Support (AJISS) program. The Business Analyst will contribute to the development and renewal of Value Stream Maps (VSM) using LEAN methodologies. The Business Analyst will also be responsible for identifying areas for improvement within the processes, which may result in VECPs, which includes details about the benefits of the proposed change, the value proposition and financial figures. The Business Analyst will be responsible for formulating value propositions through requirements specifications, presentations and/or analysis of gaps, pain points or opportunities for innovation and/or process improvement. The Business Analyst will also work with the AJISS Team and AJISS Change Manager to adapt existing processes for use with updated information technology offerings.

Key Areas of Responsibility

• Lead the Business Analysis team within AJISS responsible for process definition and maturity;
• Collaborate to the definition and refinement of processes based on end-user interviews / workshops or pain points gathered from within AJISS and/or within the DND/RCN;
• Apply LEAN techniques, including Value Stream Mapping, to access enterprise process maturity;
• Responsible for formulating value propositions in prevision to engagements with sponsors / customers;
• Responsible for delivering requirements, pain points and opportunities through analysis of existing tools, processes and data;
• Liaise with the AJISS Team in order to ensure coherence in the messaging to the AJISS Customer;
• Contribute to the development of VECPs per the approved AJISS template, which includes a description of the change proposal, its benefits, a cost breakdown and a general notion of value proposition; and;
• Recommend how to promote a collaborative and innovation culture to DND/RCN and across the AJISS Enterprise.

Minimum Requirements

• University degree in Business Administration, Computer Science or a relevant discipline;
• 12+ years of experience documenting business processes and system requirements;
• Minimum 5 years of demonstrated experience within the last 10 years leading Business Analysis activities or workshops in a large scale project;
• Proven problem solving and analytic skills with a track record of successful outcomes; Recognized for ability to engage stakeholders at all levels of the organization; Must be flexible, adaptable and willing to learn; Capable of developing strong relationships across the business through excellent customer service;
• Experience in business / enterprise architecture; Experience in developing business strategies; Experience in a Navy or Aviation maintenance context;
• Practical experience in design thinking / design workshops.

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave. 
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.