Senior Business Systems Analyst

This is a full-time, permanent Senior Business Systems Analyst position at Unisys, based in Milton Keynes with a hybrid working model. The role involves leading business analysis initiatives for a large-scale managed services program, focusing on operational excellence and modernization for a prestigious client. The analyst will work on complex projects, collaborating with various stakeholders to design and deliver solutions aligned with strategic objectives, enhancing processes and systems in mission-critical settings.

Must Have

• Business Analyst experience in Public Safety/Emergency Services
• Experience in a first response environment
• Ability to lead cross-functional teams and manage stakeholder expectations
• Excellent analytical, communication, and documentation skills
• Familiarity with Business Intelligence tools and process mapping (e.g., BPMN)
• Experience with operational systems
• Working knowledge of modern development patterns including Agile
• Knowledge of Web and Mobile Application patterns

Good to Have

• Familiarity with Business Intelligence tools and process mapping (e.g., BPMN)
• Hands-on experience with operational systems and Agile development methodologies
• Knowledge of Web and Mobile Application patterns

Perks & Benefits

• Competitive compensation and benefits including healthcare, retirement plans, and paid time off
• Innovative and challenging work projects
• Collaborative and inclusive work culture
• Employee professional growth and development through training, mentorship, and leadership programs
• Opportunity to work with industry experts
• Commitment to social responsibility and sustainability

What success looks like in this role:

This is a full-time, permanent position for a Senior Business Systems Analyst in a hybrid working model, requiring on-site attendance at least three days per week in Milton Keynes.

In this role, you will be a key contributor to a large-scale managed services program, leading business analysis initiatives that drive operational excellence and enable future modernisation for our long-standing, prestigious client.

You will work on complex, high-impact projects, collaborating with client teams, internal cross-functional groups, and senior stakeholders to design and deliver solutions aligned with strategic objectives. This is an excellent opportunity for a professional who thrives in dynamic environments and is passionate about enhancing processes and systems in mission-critical settings.

Candidates must be eligible to obtain UK Security Clearance and therefore must have at least three years of UK residence.

Key Responsibilities

• Deliver expert Business Systems Analysis support on complex projects with significant business impact.
• Participate in business strategy and portfolio-level discussions, providing insights and recommendations.
• Act as a consultative partner to peers, business stakeholders, and technical teams in planning and execution.
• Conduct end-to-end business assessments, ensuring comprehensive coverage of process and technical requirements.
• Analyse and document impacts of change requests across multiple functions and systems.
• Ensure proposed solutions address cost, risk, and scalability for current and future use cases.
• Solve complex problems by aligning business needs with technical capabilities.
• Provide functional solutions and clarify inter dependencies between systems and modules.
• Utilise analysis and modelling tools to translate strategic objectives into practical, actionable solutions.

You will be successful in this role if you have:

Must-Have:

• Business Analyst with experience in Public Safety/Emergency Services
• Experience working in a first response environment
• Proven ability to lead cross-functional teams and manage stakeholder expectations
• Excellent analytical, communication, and documentation skills
• Familiarity with Business Intelligence tools and process mapping, e.g. BPMN, Business Analysis
• Experience working with operational systems
• Working knowledge of modern development patterns including Agile
• Knowledge of Web and Mobile Application patterns

Preferred:

• Familiarity with Business Intelligence tools and process mapping (e.g., BPMN).
• Hands-on experience with operational systems and Agile development methodologies.
• Knowledge of Web and Mobile Application patterns.

Additional Information

• This is a full-time, permanent role.
• We are unable to support sponsorship for this position.
• You will be required to attend our site at least three days per week and therefore must live within commutable distance from Milton Keynes.
• Candidates must have resided in the UK for a minimum of three years to qualify for security clearance. This requirement is non-negotiable. You must be able to obtain and maintain the appropriate security clearance for this role.

WE ARE PROUD OF:

• Unisys was named a Leader in the 2020 Gartner Magic Quadrant for Managed Workplace Services, North America.
• Unisys won the 2020 Microsoft Global Partner of the Year Award in the Modern Workplace – Modern Endpoint Management category.
• Unisys won the 2020 Asia-Pacific Stevie Awards in the categories of Innovation in Technology Management, Planning & Implementation and Innovation in Business-to-Business Products & Services.
• Unisys was recognized as a Top 100 Global Outsourcing Company by IAOP for the 15th consecutive year.
• Unisys was named to the Forbes America's Best Employers for Diversity 2021 list.
• Unisys won the 2021 Artificial Intelligence Breakthrough Award for Best Chatbot Solution.
• Unisys was named a Leader in the NelsonHall 2020 Next Generation End-User Computing Services report.
• Unisys was named one of America's Best Employers for Women by Forbes in 2023.

WHY UNISYS:

• Competitive compensation and benefits: Unisys offers competitive compensation packages and benefits to their employees, including healthcare, retirement plans, paid time off and compensation.
• Innovative and challenging work: Unisys is a company that is constantly pushing the boundaries of technology, which means that you will have the opportunity to work on innovative and challenging projects.
• Collaborative culture: Unisys has a collaborative and inclusive work culture, which means that you will have the chance to work with people from diverse backgrounds and learn from their expertise.
• Employee development: Unisys is committed to investing in their employees' professional growth and development, offering training and development opportunities, mentorship programs, and leadership development programs.
• Industry expertise: Unisys has deep expertise in various industries, including financial services, healthcare, government, and transportation. This means that you will have the opportunity to work on projects in your industry of interest and learn from experienced colleagues who understand the unique challenges and opportunities of your industry.
• Social responsibility: Unisys is committed to social responsibility and sustainability, which means that you will have the opportunity to work for a company that is making a positive impact on the world.