Senior Client Partner - Toronto Onsite - 10 hrs per week

WongDoody

8+ Years | Toronto, Ontario, Canada (On Site) | Part Time | 1 day ago

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Job Summary

WongDoody is seeking a Senior Client Partner (Account Director level) in Toronto to build deep client relationships and lead a long-term digital transformation program. This role involves collaborating with creative, production, project management, and tech teams to deliver innovative solutions for a flagship client, ensuring projects are on time and budget, and identifying growth opportunities. The role requires onsite presence for 10 hours per week.

Must Have

Build deep relationships with key client stakeholders based on trust.
Deliver a long-term digital transformation program.
Collaborate with creative, production, project management, and tech teams.
Serve as key day-to-day strategic partner to external clients and intercompany team.
Champion new ideas, concepts, and solutions.
Ensure client expectations and deliverables are met accurately, on time, and on budget.
Manage matrixed teams; provide guidance, clear direction, and thought leadership.
Manage development and execution of omni-channel marketing.
Establish, improve, and maintain processes and documents.
Work closely with the client and meet in person on a weekly basis.
Build knowledge of the client to build wider relationships and growth pipeline.
Seamless delivery of the digital transformation project.
Work closely with international teams to support program delivery.
Work closely with the Executive client leader to evolve client delivery and growth plans.
8+ years of experience client leadership in digital agency or marketing consultancy.

Good to Have

Experience managing CX engagements (strategy + UX/UI design) with multiple project tracks and teams.

Job Description

WongDoody is looking for a strong Account Director level candidate with expertise in digital transformation design and build.

As a Sr. Client Partner (aka Account Director) you will be accountable to build a deep relationship with key client stakeholders based on trust to deliver a long-term digital transformation program . You'll collaborate with creative, production, project management and tech teams to deliver innovative, effective, work for our flagship client in Toronto, Canada.

Clients look to their Client Partnership team to be a strategic voice to lead large projects that impact their business. And trusts you to keep an eye for growth opportunities across their portfolio.

WHAT YOU'LL DO

Serve as key day-to-day strategic partner to your external clients and intercompany team
Champion new ideas, concepts and solutions to our clients and cross functional teams
Collaborate with cross functional teams in support of marketing/advertising solutions and client needs
Ensure client expectations and deliverables are met accurately, on time, and on budget
Manage matrixed teams; provide guidance, clear direction and thought leadership on a day-to-day basis
Manage development and execution of omni-channel marketing
Establish, improve and maintain processes and documents to aid in the organization and accuracy of how the projects work
You will be the client’s trusted partner, and viewed as part of their team working as the conduit between , The client and their partners
You will work closely with the client and will meet with them in person on a weekly basis.
Build your knowledge of the client to build wider relationships outside of the immediate business to build a growth pipline
Your first priority is the seamless delivery of the digital transformation project
You will work closely with the international teams to support the program delivery
You will work closely with the Executive client leader to evolve the client delivery and wider growth plans

WHAT YOU'RE LIKE

Finely tuned communication and relationship-building skills
Strong, engaging, and trusting partner to stakeholders at all levels
Comfortable as either a player or a coach, depending on the day
Innately curious with excellent problem-solving skills to match
Positive outlook and respectful approach navigating complex situations
Able to infuse a bit of fun into everything you do

WHAT YOU'VE GOT

8+ years of experience client leadership in digital agency or marketing consultancy
Confident, engaging, and persuasive presentation style
Track record of expanding relationships and scope through organic growth
Trained eye to evaluate creative work from both a strategic and executional perspective
Experience managing CX engagements (strategy + UX/UI design) with multiple project tracks and teams a plus!
Fluency in digital products/deliverables, web development technologies, and design thinking
Ability to carefully listen, process and validate stakeholder input from internal and external sources
An understanding of integrated production and the ability to lead engagements from start to finish
Excellent organizational skills and attention to detail
A sense of humor!

ABOUT US

We are . 2000 innovators, creators and designers in 22 studios across the world.

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact: https://www.wongdoody.com/work

Join our global team: http://www.wongdoody.com/careers/

is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.

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