Senior Data Support Engineer (#4281)

8 Minutes ago • All levels

Data Analysis

Job Description

N-iX is seeking a Middle/Senior Data Support Engineer for a leading North American student transportation provider. This role involves supporting production environments for data and analytics, managing pipelines, and resolving failures. Key responsibilities include server upgrades, script management for data transformation, and overseeing development in client warehouse environments. The ideal candidate will be proficient in cloud data and analytics technologies like Azure, AWS, Snowflake, and Databricks, ensuring reliable and quality service delivery for 5 million student journeys daily.

Good To Have:

Experience with Spark
Experience working with AWS services
Experience building and maintaining DBT pipelines

Must Have:

Provide support in production environments in all data and analytics environments
Plan, test, and implement server upgrades, maintenance fixes, and vendor-supplied patches
Create, handle, and monitor all data and analytics pipelines; resolve all pipeline failure
Build, update, and run scripts in all Data Transformation tooling; troubleshoot, diagnose, and fix errors related to data ingestion
Oversee development and modification efforts in all Client’s warehouse environments
Install, configure, and provide support after implementation
Experience with CI/CD pipelines monitoring (T1) and fixing (T2)
Insights BI queue monitoring in ServiceNow and ticket resolution
ServiceDesk activities’ management
Experience in the support of cloud data and analytics technologies within the Azure, Snowflake, and Databricks technology suites
Strong SQL skills
Good Python skills
Good knowledge of Data Warehouse concepts

Perks:

Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits

Add these skills to join the top 1% applicants for this job

communication

problem-solving

data-structures

game-texts

aws

azure

spark

ci-cd

python

sql

N-iX is looking for a passionate, skilled and motivated Middle/Senior Data Support Engineer to join the team.

Our customer is the leading school transportation solutions provider in North America. Every day, the company complete 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.

N-iX is building cooperation with the client through several projects of different sizes and durations. Currently, the account contains around 10 projects in different stages and keeps actively growing.

Responsibilities:

Support services include:

Provide support in production environments in all data and analytics environments
Plan, test, and implement server upgrades, maintenance fixes, and vendor-supplied patches
Create, handle, and monitor all data and analytics pipelines; resolve all pipeline failure
Build, update, and run scripts in all Data Transformation tooling; troubleshoot, diagnose, and fix errors related to data ingestion
Oversee development and modification efforts in all Client’s warehouse environments
Install, configure, and provide support after implementation

Resource Qualifications: Resources assigned to the Managed Services Team will be proficient in the support of cloud data and analytics technologies within the Azure, AWS, Snowflake, and Databricks technology suites.

Requirements:

Upper-intermediate English written and verbal communication skills
Experience with CI/CD pipelines monitoring (T1) and fixing (T2)
Insights BI queue monitoring in ServiceNow and ticket resolution
ServiceDesk activities’ management
Experience in the support of cloud data and analytics technologies within the Azure, Snowflake, and Databricks technology suites
Strong SQL skills
Good Python skills
Good knowledge of Data Warehouse concepts
Nice to have: Experience with Spark
Perfect troubleshooting skills
Readiness to communicate with end users in an effective and efficient manner
Experience working with AWS services would be a plus
Experience building and maintaining DBT pipelines is a plus

We offer*:

Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits

*not applicable for freelancers

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