Senior Lead Analyst

This Senior Lead Analyst role involves supporting OAS Operations, including customer queries, feed tracking, system job monitoring, and application access. The role also entails maintaining OAS, implementing enhancements and upgrades, ensuring SLA compliance, and managing audits. Key responsibilities include gathering reporting requirements, driving standardization and automation, collaborating with stakeholders, and proactively identifying financial risks.

Must Have

• Support OAS Operations (customer queries, feed tracking, system monitoring, application access)
• Maintain OAS, including enhancements and upgrades
• Ensure compliance with SLA, internal guidelines, accounting policies, and manage audits
• Gather and document reporting requirements from OAS stakeholders
• Drive standardization, automation, and continuous improvement initiatives
• Collaborate with Process Owners, Product owner, Technology partners
• Ensure financial integrity and identify risks
• B.COM/B. Tech/MBA/Postgraduate degree
• 2-3 years of experience
• Experience in OAS reports and dashboards development
• Strong ERP knowledge (Oracle)
• Analytical skills, financial accounting, reporting understanding

Good to Have

• Fast and keen learner
• Ability to share technical knowledge
• Excellent verbal and written communication skills
• Flexible working in different shifts

Perks & Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Work Location Options:

Hybrid

Our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future.

How will you make an impact on this role?

• Supporting OAS Operations process includes customer query, tracking of feeds, monitoring of system jobs and application access.
• Support all Maintenance related activities in OAS including enhancements and upgrades.
• Ensure compliance with agreed SLA, internal guidelines, accounting policies/ protocols and managing internal and external audits.
• Work with OAS stakeholders to gather and document reporting requirements.
• Support and participate in the process of standardization, automation, and continuous improvement initiatives including business partner and customer initiatives.
• Collaborate with key stakeholders - Process Owners, Product owner, Technology partners.
• Always ensure Financial Integrity and proactively identifying risks.

Qualification /Critical Skills / Knowledge required

• B.COM/B. Tech/MBA/Postgraduate with a minimum of 2-3 years of experience.
• Working experience of development of reports and dashboards in OAS, preferably in Finance organization.
• A strong ERP knowledge such as Oracle, Well-Developed Analytical Skills including financial accounting / reporting understanding.
• A fast/keen learner with the ability to learn a detailed process quickly.
• Ability to share technical knowledge and proactively encourage others to do the same.
• Excellent verbal and written communication skills.
• Flexible working in different shifts.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

We are an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.