Senior Manager, Enablement CoE Lead

Corporate Enablement drives company-wide enablement across organizations and roles, focusing on mid-to-long-term organizational development and talent nurturing, alongside creating mechanisms and promoting enablement programs to maximize business impact. The CoE (Center of Excellence) team aligns with global and Japanese management strategies, driving three main areas: Global Program, Learning Platform, and Tech & Ops. This Senior Manager position will lead the team responsible for these three areas as a People Manager.

Must Have

• Lead localization of global initiatives for Japan, adapting content and methods for maximum effect
• Engage global/local executives, leaders, and diverse stakeholders through strong communication and negotiation
• Manage multiple parallel projects, including design, execution support, risk management, and quality control
• Lead planning and execution of company-wide events
• Plan and implement learning strategies, leveraging new technologies and products
• Optimize team operations and improve processes for productivity
• Possess planning skills to create new initiatives from scratch
• Ability to extract data-driven insights and identify logical issues
• Demonstrate execution ability to quickly decide and drive initiatives in unfamiliar areas
• Maintain smooth communication and collaboration with executives and diverse stakeholders
• Manage large projects and execute PDCA cycles effectively
• Adapt flexibly to continuously changing situations
• Possess negotiation-level English proficiency
• Minimum 3 years of experience in human resource management or large-scale project management

Good to Have

• Experience as a People Manager
• Experience in change management in global projects
• Experience as an event manager for large-scale events
• Experience in Salesforce system construction and operation

Perks & Benefits

• Opportunity to gain change management experience by leading company kickoffs and cross-organizational taskforces during a period of significant global transformation
• Chance to evolve "Learningforce," Salesforce's flexible learning platform, and propose new learning approaches company-wide, creating the ultimate "Salesforce on Salesforce" experience
• Opportunity to build a broad network within the company by collaborating with global executives and many related departments

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description:

Corporate Enablement is responsible for driving company-wide enablement across organizations and roles. In addition to mid-to-long-term organizational development and talent nurturing, it is a department that creates mechanisms and promotes enablement programs to maximize business impact.

Within this, the CoE (Center of Excellence) team aligns with the policies and strategies of Global and Japanese management, primarily driving three areas: (1) Global Program, (2) Learning Platform, and (3) Tech & Ops.

① Global Program: In collaboration with global executives and key personnel, we timely deploy global policies and initiatives to Japan. At that time, we aim to maximize effectiveness by customizing/localizing the content and implementation methods to suit the Japanese business, while gaining agreement from Japanese management, on-site teams, and other stakeholders.

② Learning Platform: We evolve the Learning Platform based on new technological trends and product features, promoting its utilization within the company. We also plan, deploy, and measure the effectiveness of initiatives to accumulate and circulate internal practical knowledge on the Learning Platform.

③ Tech & Ops: To achieve Data-Driven Enablement, we cross-sectionally analyze a wide range of data, including Business Results, Activities, and Enablement Data, to extract insights. This supports the planning and execution of more effective Enablement initiatives. We also contribute to productivity improvement by supporting operations and promoting process efficiency in Enablement initiatives such as study sessions.

This position will lead the team responsible for the above three areas as a People Manager.

Main Responsibilities:

• Localization: This position requires the ability to quickly localize global trends, company policies, and on-site needs in an optimized way for Japan. Furthermore, as you will be regularly collaborating with global teams, you must be comfortable with meetings and negotiations in English.
• Stakeholder Management: Requires communication and negotiation skills to involve global/local executives, on-site leaders, and various related departments, and find common ground.
• Project Management: Manage multiple projects concurrently, determine the direction of each project, design projects based on the overall schedule, support execution, manage risks, and control quality.
• Event Management: Lead the planning and execution of company-wide events in collaboration with relevant departments and vendors.
• Learning Strategy Planning: Plan learning strategies utilizing new technologies and proprietary products, consider and verify implementation methods for the platform, and drive their realization. Additionally, plan and consider mechanisms and initiatives to promote the accumulation, circulation, and utilization of internal practical knowledge, thereby promoting the use of the Learning Platform.
• Operation Excellence: Optimize internal and external operations related to Enablement and improve processes to enhance productivity.

Appeal of this position:

• As Salesforce is driving significant transformation globally, you will have opportunities to lead company kickoffs and cross-organizational taskforces, gaining experience in change management for the entire organization.
• You can evolve "Learningforce," Salesforce's highly flexible Learning Platform, and propose new ways of learning company-wide, creating the ultimate "Salesforce on Salesforce" experience.
• Collaboration with global executives and many related departments is required, allowing you to build a broad network within the company.

Required Experience/Skills:

• Experience
• 3+ years of experience in human resource management
• Or experience in large-scale project management, internal or external
• Experience in localizing global initiatives (not just translation, but optimizing for local deployment)
• Experience in change management in global projects is a plus
• People manager experience is a plus
• Experience as an event manager for large-scale events is a plus
• Experience in Salesforce system construction and operation is a plus
• Skills
• Planning skills to conceive and shape ideas and content from scratch in areas without existing templates
• Skills to extract insights from data and logically identify issues
• Execution ability to gather information, make quick decisions, and drive initiatives even in unfamiliar areas
• Ability to communicate smoothly and collaborate with diverse stakeholders, including executives
• Project management and PDCA cycle execution skills for large projects
• Adaptability to flexibly respond and adjust to continuously changing situations
• Negotiation-level English proficiency

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Read More