Senior Manager, Operations - Growth

Snorkel AI is seeking a strategic Senior Manager, Operations - Growth to lead and accelerate the growth of its Expert Contributor network. This role involves defining demand forecasting, developing scalable sourcing strategies, establishing strategic partnerships, and collaborating cross-functionally with Delivery, Engineering, Marketing, Analytics, and Sales to build predictable and scalable growth systems. The ideal candidate will drive critical growth initiatives and present updates to executive leadership, shaping the company's strategic direction.

Must Have

• 8+ years of experience in growth operations, product operations, strategy, or related roles (consulting, operations-heavy startups)
• 2+ years of experience in being a people manager
• Proven track record in operations-heavy business models such as marketplaces, on-demand services, logistics, supply chain, or staffing/workforce platforms
• Experience building and scaling 0 to 1 growth functions
• Technical proficiency with SQL and/or Python for complex data analysis
• Experience working with predictive models, forecasting systems, and operational analytics
• Ability to translate data insights into actionable growth strategies and operational improvements
• Proven ability to lead cross-functional initiatives, influence without authority, and build scalable processes in ambiguous environments
• Strong executive communication skills with experience presenting to leadership
• Strategic systems thinker who can connect supply, demand, and GTM dynamics while also executing tactically

Good to Have

• Experience with workforce management, talent marketplaces, or services businesses
• Background in sales operations, revenue operations, or demand planning
• Track record of successful partnership development and management
• Experienced and knowledgeable with data annotation frameworks and approaches

Perks & Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k)
• Equity compensation in the form of employee stock options
• Meaningful opportunities to shape priorities and initiatives
• Influence key strategic decisions
• Directly impact ongoing success
• Support for building career in an environment designed for growth, learning, and shared success

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

About the Role

We're looking for a strategic leader to own and accelerate the growth of our Expert Contributor network–the specialized professionals who power our platform and drive value for our customers. This role sits at the critical intersection of supply operations, go-to-market strategy, and data-driven forecasting.

Our Expert Contributor network is the foundation of our business model. These contributors bring domain expertise across various fields to deliver high-quality work for our customers. As we scale, we need sophisticated systems to predict demand, source the right talent with the right skills, and ensure we're always ahead of customer needs across all segments and geographies.

You'll be responsible for building a predictable, scalable growth engine that treats expert supply as a strategic lever, not just a reactive function. This means working crossfunctionally to develop forecasting models that anticipate capacity needs, establish partnerships and sourcing channels that diversify our talent pipeline, design ramp plans that get contributors productive quickly, and create the operational frameworks that align our supply strategy with GTM execution. You'll work closely with Delivery Teams to ensure supply plans directly support delivery goals, maintaining the quality and velocity our customers depend on.

This is a high-impact role that partners closely with Delivery, Engineering, Operations, Marketing, Analytics, and Sales to build systems and processes that will define how we scale. If you're energized by building 0-to-1 operations in ambiguous environments, love turning data into strategy, and want to shape the growth trajectory of a critical business function, this role is for you.

What You'll Do

• Define and own demand forecasting to meet expert contributor growth targets, creating supply sourcing plans that balance budget considerations with measured outcomes
• Ensure seamless coordination between supply operations and go-to-market execution, working closely with delivery teams to meet quality and velocity goals
• Develop scalable sourcing strategies to support growth across global markets, measuring campaign efficacy and partnering with Marketing to optimize spend and ROI
• Establish and manage strategic partnerships with third-party vendors and alternative sourcing channels to diversify and strengthen our talent pipeline
• Collaborate to build ramp plans that align supply operations with forecasted demand, ensuring contributors are productive at project kick-off
• Partner with Analytics to develop robust models and queries for supply prediction, capacity planning, and resource optimization
• Drive critical growth initiatives in collaboration with Engineering, Operations, Marketing, Finance, and GTM teams
• Present regular progress updates to executive leadership, contributing to company strategic direction and resource allocation strategic decisions

What you’ll bring

Required Qualifications

• 8+ years of experience in growth operations, product operations, strategy, or related roles (consulting, operations-heavy startups)
• 2+ years of experience in being a people manager
• Proven track record in operations-heavy business models such as marketplaces, on-demand services, logistics, supply chain, or staffing/workforce platforms
• Experience building and scaling 0 to 1 growth functions
• Technical proficiency with SQL and/or Python for complex data analysis
• Experience working with predictive models, forecasting systems, and operational analytics
• Ability to translate data insights into actionable growth strategies and operational improvements
• Proven ability to lead cross-functional initiatives, influence without authority, and build scalable processes in ambiguous environments
• Strong executive communication skills with experience presenting to leadership
• Strategic systems thinker who can connect supply, demand, and GTM dynamics while also executing tactically

Bonus Points

• Experience with workforce management, talent marketplaces, or services businesses
• Background in sales operations, revenue operations, or demand planning
• Track record of successful partnership development and management
• Experienced and knowledgeable with data annotation frameworks and approaches

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Snorkel also includes benefits (including medical, dental, vision and 401(k)).

The salary range for this position based off of tier 1 locations such as San Francisco Bay Area, New York, Seattle and is $195,000-$245,000 All offers include equity compensation in the form of employee stock options.

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Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.