Head of Business Operations

The Head of Business Operations at Snorkel AI will report to the CFO and be a key strategic operator. This role involves driving cross-functional alignment, operational excellence, and execution across the company. Responsibilities include leading strategic projects, improving business performance visibility, optimizing processes, and ensuring teams have the necessary frameworks and insights to achieve strategic goals. The ideal candidate thrives in ambiguity, enjoys building and scaling operations, and possesses a blend of strategic thinking and hands-on execution.

Must Have

• Own and run annual and quarterly planning processes (OKRs, Roadmaps, Long Range Plan).
• Drive weekly, monthly, and quarterly business reviews.
• Lead high-impact strategic initiatives across multiple functions.
• Build and maintain operational frameworks, processes, and dashboards.
• Stand up and maintain company operating metrics.
• Evaluate and improve end-to-end business processes.
• 10+ years of experience in BizOps, strategy, consulting, or operations roles.
• Demonstrated ability to build and run company operating cadences.
• Exceptional problem-solving skills with a structured approach.
• Strong understanding of SaaS or data/AI business models.
• Proven track record leading large cross-functional programs.
• Skilled at synthesizing information and influencing without authority.

Good to Have

• MBA degree.
• Experience in a high-growth tech or AI company.
• Highly collaborative and resourceful.
• Comfortable operating in a fast-paced, entrepreneurial environment.

Perks & Benefits

• Executive leadership seat with direct influence on corporate and product strategy.
• Opportunity to shape legal frameworks for AI and data businesses.
• Collaborative, mission-driven culture.
• Competitive compensation, equity, and benefits.
• Opportunities for career growth, learning, and skill development.

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

The Role

Reporting directly to the CFO, the Head of Business Operations will be a trusted strategic operator responsible for driving cross-functional alignment, operational excellence, and execution across the company. You will lead strategic cross-functional projects and programs, improve visibility into business performance, optimize processes, and ensure teams have the frameworks, insights, and structures needed to hit operational and strategic goals.

This role requires a blend of strategic thinking, systems-level problem-solving, and a roll-up-your-sleeves bias for action—ideal for someone who thrives in ambiguity and loves building, scaling, and streamlining operations in a dynamic environment.

Key Responsibilities

Company Operating Rhythm

• Own and run the company’s annual and quarterly planning strategic processes, including OKRs, Roadmaps, Long Range Plan, and driving cross-functional alignment.
• Drive weekly, monthly, and quarterly business reviews to ensure transparency, accountability, and focus.
• Partner with the CFO and executive team to define and operationalize company priorities.

Strategic & Cross-Functional Initiatives

• Lead high-impact strategic initiatives that span multiple functions, ensuring clarity, structure, and measurable outcomes.
• Build and maintain operational frameworks that help teams scale, including processes, playbooks, dashboards, and decision frameworks.
• Partner closely with Product, Engineering, Sales, Solutions, and Marketing to streamline workflows and improve execution.

Business Performance & Insights

• Stand up and maintain the company’s operating metrics, partnering with FP&A, RevOps, and Data teams to ensure reliable, actionable insights.
• Create reporting that ties operational performance to business outcomes; identify risks, bottlenecks, and opportunities.
• Support executive decision-making through structured analyses, recommendations, and scenario planning.

Process & Systems Optimization

• Evaluate and improve end-to-end business processes, including sales motions, customer delivery workflows, onboarding, product feedback loops, etc.
• Partner with IT and systems owners to ensure tools and data infrastructure scale with growth.
• Implement repeatable, automated processes that reduce friction and improve organizational clarity.

Leadership & Collaboration

• Build and shape a high-performing Business Operations function that can flex across strategic and tactical work.
• Coach leaders and teams on operational excellence, planning discipline, and execution.
• Serve as a connective tissue across the organization, ensuring information flows and teams remain aligned.

About You

• Bachelor’s degree in Business, Economics, Operations, or related field; MBA a plus.
• 10+ years of experience in BizOps, strategy, consulting, or operations roles, ideally in a high-growth tech or AI company.
• Demonstrated ability to build and run company operating cadences (OKRs, QBRs, strategic planning cycles).
• Exceptional problem solver with a structured approach to analysis, planning, and execution.
• Strong understanding of SaaS or data/AI business models and the metrics that drive them.
• Proven track record leading large cross-functional programs with ambiguous scope.
• Skilled at synthesizing information, influencing without authority, and driving alignment across diverse stakeholders.
• Highly collaborative, resourceful, and comfortable operating in a fast-paced, entrepreneurial environment.

Why Snorkel AI

• Executive leadership seat with direct influence on corporate and product strategy.
• Opportunity to shape the legal frameworks defining the next generation of AI and data businesses.
• Collaborative, mission-driven culture that values ownership, transparency, and velocity.
• Competitive compensation, equity, and benefits in a company that defines a new category of data-centric AI.

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.