Senior Outreach Business Consultant

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT TO US

SimCorp is experiencing a substantial increase in business globally and to support our growth we are looking for a Lead Business Consultant. This is a truly global role, based in our Warsaw office. In this key role you will work with all our clients across the world and provide business support and solutions to overcome issues encountered by these clients.

This interesting job offers you an opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a diverse and fast-growing environment for an international company with a significant growth potential and career opportunities. If you want to contribute to our growth and develop in a professional environment - grow with us!

WHAT YOU WILL BE RESPONSIBLE FOR

• Initiate contact with external third party (like custodians, brokers, management companies etc) after the initial contact from the client
• Schedule meeting sessions between senior outreach business expert and third party after the initial contact and whenever third party requires the meeting
• Communicate with third parties to reach milestones such as: obtaining sample files from third parties, introducing AccessFintech (our data conversion partner), scheduling testing,confirming BIC codes, exploring test-BIC availability
• If required, establish the connection needed with the third parties that are exchanging SWIFT messages (RMA)
• Update the reached milestones in outreach tracking tool, related excel files and contributes with required information to the product development backlog file
• Discuss with senior outreach business expert deliverable and undeliverable milestones and coordinate next steps
• Escalate to a senior outreach business expert if issues arise beyond associate’s expertise or if third parties are not responding
• Communicate with project manager feedback required from the client to proceed with the outreach
• Processing of all material that passes through the ASH onboarding mail portal
• Relay questions and/or requests from the third parties to the outcome teams (but not vice versa, as the PM needs to assess to what degree the questions/requests the outcome teammay have shall be forwarded to the third parties)
• If required, attend weekly meetings with AccessFintech to align with the team on the mapping status
• Provide clarification and relevant responses to requests from AccessFintech

WHAT WE VALUE

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Understanding the custodian and asset management players in the market, their specifics and legal environment to a fair extent
• Experience with post trade processes until fund accounting starts
• Understanding what order executions, settlements and reconciliations are
• Knowledge of SWIFT messages and their contents
• Understanding of general interfacing challenges
• Understanding of general testing processes and requirements in a project
• Experience in onboarding within Asset Management / Asset Servicing industry (SimCorp Dimension or equivalent)
• Expertise in data mapping topics
• Ability to work both independently and collaboratively within a team
• Ability to successfully navigate in an environment with missing/incomplete information and manage discrepancies

BENEFITS

Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take.

NEXT STEP

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact Paweł Andrzejewski, Talent Acquisition Partner, at pawel.andrzejewski@simcorp.com. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

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