Senior Product Manager

WHO WE ARE

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.

Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.

With 250+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster.

WHO WE'RE LOOKING FOR

Manychat is looking for a Senior Product Manager to join our Mobile Product stream — one of the company’s top strategic priorities. We believe that the future of Manychat is mobile and we are looking for a person who will help us shape it and contribute to its growth. Our mobile app is already driving strong adoption across our customer base, and we’re just getting started.

This is a rare opportunity to shape the future of one of the most promising product lines at Manychat and solve meaningful problems for millions of users around the world.

WHAT YOU’LL DO

• Collaborate with the Mobile Area product lead, initially focusing on discovery and execution of the roadmap, then take strategic ownership of one of the key mobile sub-streams after demonstrating successful traction.
• Work closely with cross-functional teams (design, engineering, data) to deliver meaningful outcomes by translating product opportunities into clear product requirements and prioritizing high-impact work.
• Conduct ongoing user research independently and in collaboration with the User Research team to understand customer needs and identify opportunities.
• Define success metrics and analyze data to make informed product decisions.
• Evangelize your product line across the organization and keep stakeholders informed.

WHAT YOU’LL BRING:

Must haves

• 5+ years experience working in a Product Manager role within a high-growth environment. Experience with B2B mobile products is highly desirable.
• Proven track record in outcome-driven product development, and a strong commitment to delivering customer value. Passion and skills to deal with uncertainty at a high pace.
• Customer-centric mindset: you always start with gaining deep understanding of the customer needs and show capability to gain valuable insights from all sorts of quantitative and qualitative data.
• Proficiency in defining and driving specific product metrics with your product increments. You know how to use data for making important product decisions.
• You are good at presenting your work results and the impact made.
• Excellent communication and presentation skills in English.

WHAT WE OFFER

We care about your growth, well-being, and comfort

• Relocation support through airplane tickets, accommodations for up to three weeks, and a relocation bonus.
• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits plan to choose the perks that fit your needs.
• Health insurance, including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.
• Hybrid work format allows you to choose between home and office.
• Annual professional development reimbursement.
• Generous time-off policy to balance your work and life.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Hybrid format to split your time between the comforts of home and collaborative WeWork spaces.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.