Senior Product Manager, Engagement Platform

1 Month ago • 5 Years + • Product Management • $166,000 PA - $272,000 PA

Job Summary

Job Description

Highspot is a company pioneering sales enablement, aiming to transform how people work. This Senior Product Manager role is within the Engagement Pillar, reporting to the Director of Product Management. The role is hands-on, involving close collaboration with engineering and design teams to shape and grow the product. The Product Manager will own a significant area of the product portfolio, focusing on delivering core experiences through integrations and driving the next generation of Engagement Genomics, an AI-driven engine. The ideal candidate should understand customer requirements, technical constraints, and deliver simple customer experiences. Strong communication, cross-functional collaboration, and data analysis skills are essential. Responsibilities include creating strategic roadmaps, prioritizing problems, defining requirements, managing the backlog, becoming a product expert, collaborating with other departments, collecting and analyzing feedback, digging into data, and identifying R&D opportunities.
Must have:
  • 5+ years of experience as a PM
  • Experience in agile/scrum/kanban
  • Experience with complex user scenarios
  • Experience understanding intricate systems
  • Detail-oriented with customer experience focus
  • Define outcomes and map roadmaps
  • Define strategic roadmap with multiple inputs
  • Communicate strategy and roadmap
  • Product owner experience with engineering teams
  • Demonstrable cross-functional leadership
  • Understand technical concepts and trade-offs
  • Handle concurrent projects and re-prioritize
  • Strong communicator, lead through decisions
  • Strong data skills (quantitative/qualitative)
  • Ability to pick up work outside role definition
Good to have:
  • Experience with CRM systems
  • Experience with platform/product integrations
  • Experience managing products for sales/marketing teams
  • Experience in consumer or B2B SaaS
  • Technical degree or equivalent work experience
Perks:
  • Stock options
  • Comprehensive medical, dental, vision, disability, and life benefits
  • Health Savings Account with employer contribution
  • 401(k) Matching with immediate vesting
  • Flexible Paid Time Off (PTO)
  • 8 paid holidays and 5 paid days for Annual Holiday Week
  • Quarterly Recharge Fridays
  • 18 weeks paid parental leave
  • Access to Coaches and Therapists
  • 2 volunteer days per year
  • Commuting benefits

Job Details

About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role 
In this role, you will join the Product Management team reporting to the Director of Product Management in the Engagement Pillar. The Product Management function at Highspot is an integral part of the company. You will be very hands-on and jump into many different projects and features. You will work closely with a senior engineering team and experienced design partners.  Over time, you will have the opportunity to help shape and grow the product and the team.  
 
This Senior Product Manager role has a significant area of ownership within the product portfolio and works with a feature crew of engineers and designers to identify, define, validate, and ship features. You will be deeply focused on delivering core Highspot experiences through integrations that allow Highspot users to engage with their customers on their preferred platforms.  Additionally, this role is also responsible for driving the next generation of Engagement Genomics, our AI-driven inference engine, helping our customers understand how Highspot is driving successful business outcomes. 
 
Our ideal candidate enjoys understanding a broad set of customer requirements, digging into technical constraints, and using their expertise to deliver an elegantly simple customer experience. This person will benefit from being a skilled communicator who can drive enterprise-level customer conversations, collaborate effectively with other disciplines, and land proposals with stakeholders.

What You'll Do

  • You will work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements. Then, you will manage the backlog through the product development process from discovery to general availability. 
  • You will become an expert on our software, customers, and market and be able to identify, prioritize, and execute both tactical and strategic projects. 
  • You work well cross-functionally with other teams, such as executives, product marketing, and customer success, and ensure their objectives are met, opinions are considered, and plans are communicated.
  • You will collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
  • You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
  • You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition.

Your Background

  • This is a senior-level position. You have been building software products for some time and have 5+ years of experience shipping products as a PM in an agile / scrum/kanban environment. 
  • You have experience working on complex user scenarios with multiple personas interacting through the tool.
  • You have experience understanding intricate systems and partnering with Design to deliver simple yet powerful user experiences.
  • You are incredibly detail-oriented and enjoy polishing the experience of your customers.
  • You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there.
  • You have experience defining a strategic roadmap, leveraging multiple inputs such as user research, customer data and company initiatives.
  • You can communicate and articulate the strategy and roadmap to execs, team members, and customers.
  • You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products.
  • In this technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs.
  • You can comfortably handle many concurrent projects and to-do's, and instinctively re-prioritize often without needing guidance. Highspot is in the growth/scale stage, and you will be comfortable with the level of ambiguity and workload.
  • You are a strong communicator and can lead teams through difficult decisions.
  • You have strong data skills in quantitative analytics and qualitative user research.
  • You can roll up your sleeves and pick up work outside your role definition when needed. 

Skills

  • You have experience working with CRM systems and/or shipping platform/product integrations, 
  • You have experience managing products for sales, marketing, or other customer-facing teams.
  • You have experience in consumer or B2B SaaS and understand the mechanics and economics of a SaaS business.
  • You have a technical degree or equivalent work experience.


Base salary range: $166,000 - $272,000

Employees are eligible to receive stock options and may also receive other forms of compensation.

The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.

Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Health Savings Account (HSA) with employer contribution
-401(k) Matching with immediate vesting on employer match
-Flexible PTO
-8 paid holidays and 5 paid days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-18 weeks paid parental leave
-Access to Coaches and Therapists through Modern Health
-2 volunteer days per year
-Commuting benefits

#LI-DL1 

Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.

Similar Jobs

Salesforce - Customer Success Manager - Commerce Cloud

Salesforce

Mexico City, Mexico (Hybrid)
1 Week ago
Interface AI - Account Executive

Interface AI

San Jose, California, United States (Remote)
1 Week ago
Coupa - Regional Sales VP - Mid-Market - West

Coupa

Foster City, California, United States (Hybrid)
1 Month ago
Granicus - Software Engineer 3 - Ruby/PHP

Granicus

Bengaluru, Karnataka, India (Remote)
2 Months ago
Autodesk - Product Sales Specialist

Autodesk

Germany (Hybrid)
2 Months ago
Riot Games - Senior Product Category Manager, Consumer Products

Riot Games

Shanghai, China (On-Site)
1 Month ago
Privy - Product Manager

Privy

New York, United States (On-Site)
4 Months ago
Ubisoft - Project Production Director

Ubisoft

Malmö, Skåne County, Sweden (Hybrid)
2 Months ago
Mercury - Senior Compliance Risk Manager - Product Compliance, Personal Banking

Mercury

San Francisco, California, United States (On-Site)
3 Months ago
Social Discovery Group - Head of Product of Premium products

Social Discovery Group

Vietnam (Remote)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Veeam Software - Sales Development Representative - FRENCH & ENGLISH

Veeam Software

San José Province, Costa Rica (On-Site)
2 Months ago
Figma - Account Executive, Enterprise

Figma

Paris, Île-de-France, France (On-Site)
1 Month ago
Springer Group - Principal Product Manager, Data and AI Solutions

Springer Group

Heidelberg, Baden-Württemberg, Germany (Hybrid)
1 Year ago
BigID - Director, Deal Desk

BigID

Atlanta, Georgia, United States (Remote)
2 Weeks ago
Sumo logic - Senior Product Manager II - Security

Sumo logic

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Figma - Account Executive, Enterprise (Berlin, Germany)

Figma

Berlin, Berlin, Germany (On-Site)
1 Week ago
roof games - Product Owner / Product Manager (Digital Asset)

roof games

Istanbul, İstanbul, Türkiye (On-Site)
3 Months ago
Cognite - Senior Solutions Architect

Cognite

Austin, Texas, United States (Hybrid)
2 Months ago
USE Insider - Digital Sales Development Representative Intern

USE Insider

Istanbul, İstanbul, Türkiye (On-Site)
9 Months ago
Palo Alto Networks - Senior Manager, NetSec Business Development

Palo Alto Networks

London, England, United Kingdom (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Seattle, Washington, United States

Apple - Retail Strategic Initiatives Program Manager

Apple

Cupertino, California, United States (On-Site)
2 Months ago
Postman - Technical Scale Customer Success Manager

Postman

San Francisco, California, United States (Hybrid)
1 Month ago
Lilt - US-based Medical Translators (ptBR)

Lilt

United States (Remote)
4 Months ago
Zinnia - Solution Architect

Zinnia

Bridgewater, New Jersey, United States (Hybrid)
1 Month ago
SBM Management - Assistant Site Manager

SBM Management

Chicago, Illinois, United States (On-Site)
1 Month ago
pentair - Automation & Controls Engineer, Manufacturing

pentair

Chardon, Ohio, United States (On-Site)
1 Year ago
Whatnot - Data Scientist, Category Expansion

Whatnot

Los Angeles, California, United States (On-Site)
1 Month ago
Epic Games - Senior Gameplay AI Engineer, UEFN

Epic Games

Cary, North Carolina, United States (On-Site)
3 Months ago
Bungie - Destiny Senior Producer - Cinematics

Bungie

Bellevue, Washington, United States (Hybrid)
2 Weeks ago
Apple - Supply Demand Planner

Apple

Cupertino, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

illumio - Product Line Manager

illumio

Sunnyvale, California, United States (On-Site)
2 Weeks ago
fortis games - Principal Product Manager (AI)

fortis games

Brazil (Remote)
2 Months ago
Decagon - Agent Product Manager

Decagon

New York, New York, United States (On-Site)
2 Months ago
mipumi studios - Senior Project Manager / Producer

mipumi studios

Vienna, Vienna, Austria (On-Site)
3 Months ago
Everlaw - Manager, Product Lead

Everlaw

Oakland, California, United States (Hybrid)
2 Weeks ago
Rippling - Staff Software Engineer - IT Products

Rippling

Bengaluru, Karnataka, India (On-Site)
3 Months ago
DraftKings - Technical Product Manager, Infrastructure

DraftKings

Boston, Massachusetts, United States (On-Site)
1 Week ago
attentive - Principal Product Manager, Data Ingestion

attentive

United States (Remote)
2 Months ago
InMobiInMobi - Director Product Management (Machine Learning)

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Hyderabad, Telangana, India (Hybrid)

Hyderabad, Telangana, India (Hybrid)

Vancouver, British Columbia, Canada (Hybrid)

Seattle, Washington, United States (Hybrid)

Vancouver, British Columbia, Canada (Hybrid)

Seattle, Washington, United States (Hybrid)

Seattle, Washington, United States (Hybrid)

Seattle, Washington, United States (Hybrid)

Hyderabad, Telangana, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Highspot