Senior Production Coordinator: Technology

Rockstar Games

Job Summary

Rockstar Games is seeking a highly organized and passionate Senior Production Coordinator to support its Technology Production team in London. This full-time, in-office role involves overseeing bug backlogs, supporting milestone planning and delivery, maintaining production timelines, and identifying process inefficiencies. The coordinator will also communicate project status and maintain comprehensive documentation, contributing to the creation of world-class entertainment experiences.

Must Have

  • Oversee bug backlogs, including driving and refining estimates, triaging daily inflow.
  • Work with developers, QA, and Product to ensure bugs and tasks are appropriate and valid.
  • Support milestone planning and delivery through reporting, organizing sprint meetings, running retros.
  • Maintain production timelines by liaising with production peers within and across departments.
  • Identify inefficiencies in processes and work alongside your Producer to improve them.
  • Identify and close gaps in planning including un-estimated or unassigned work, blockers, and unforeseen dependency chains.
  • Communicate project status, risks and priorities to project leads, peers and other production staff.
  • Create and maintain documentation from a variety of sources, including meeting notes, design docs, weekly project updates, and emails.
  • Record tutorial and demo videos for feature areas as required.
  • 5+ years of experience in Production or Project Management roles.
  • Aptitude for working in highly technical areas with proven ability to communicate and comprehend technical information.
  • Exceptional communication and interpersonal skills, both written and verbal.
  • Proven ability to write accurate and descriptive software bug reports.
  • Strong data management skills.
  • Experience using Microsoft 365 suite or similar.

Good to Have

  • Experience in shipping at least one video game title, ideally through submission and release.
  • Background in Computer Science or adjacent field.
  • Experience with Program Management.
  • Familiarity with Game Creation or Modification Tools, including technologies such as Lua and C#.
  • Familiarity with Perforce or equivalent source control software.
  • Familiarity with Jira or equivalent bug/project tracking software.
  • Familiarity with Microsoft Visual Studio and Windows software development.
  • Experience reading and analyzing technical output and/or crash dumps.

Job Description

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar is on the lookout for a talented Production Coordinator who is highly organized and passionate about supporting our Technology Production team.

This is a full-time, permanent and in-office position based in Rockstar’s unique game development studio in the heart of London.

WHAT WE DO

  • The Technology Production team provide production support across our Code, Tools and Design Systems departments to help create the celebrated games that we are known for.
  • Production staff on this team can expect to leverage their technical and project management expertise every day to ensure on-time delivery of features at excellent quality

RESPONSIBILITIES

  • Oversee bug backlogs, including driving and refining estimates, triaging daily inflow, working with developers, QA, and Product to ensure bugs and tasks are appropriate and valid.
  • Support milestone planning and delivery through reporting, organizing sprint meetings, running retros.
  • Maintain production timelines by liaising with your production peers within and across departments.
  • Identify inefficiencies in processes and work alongside your Producer to improve them.
  • Identify and close gaps in planning including un-estimated or unassigned work, blockers, and unforeseen dependency chains.
  • Communicate project status, risks and priorities to project leads, peers and other production staff.
  • Create and maintain documentation from a variety of sources, including meeting notes, design docs, weekly project updates, and emails, plus record tutorial and demo videos for feature areas as required.

REQUIREMENTS

  • 5+ years of experience in Production or Project Management roles.
  • Positive, solution-oriented individual with a passion for game development and project management.
  • Aptitude for working in highly technical areas with proven ability to communicate and comprehend technical information.
  • Exceptional communication and interpersonal skills, both written and verbal.
  • Eagerness to learn new skills and concepts.
  • Proven ability to write accurate and descriptive software bug reports.
  • Self-motivated and adaptable with strong problem-solving skills.
  • Strong data management skills.
  • Experience using Microsoft 365 suite or similar.
  • Able to work both on a variety of tasks simultaneously: sometimes as a team and sometimes of their own autonomy.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

  • Experience in shipping at least one video game title, ideally through submission and release.
  • Background in Computer Science or adjacent field.
  • Experience with Program Management.
  • Familiarity with Game Creation or Modification Tools, including technologies such as Lua and C#.
  • Familiarity with Perforce or equivalent source control software.
  • Familiarity with Jira or equivalent bug/project tracking software.
  • Familiarity with Microsoft Visual Studio and Windows software development.
  • Experience reading and analyzing technical output and/or crash dumps.

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

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12 Skills Required For This Role

Team Management Communication Problem Solving Data Analytics Talent Acquisition Game Texts Quality Control C# Perforce Jira Visual Studio Lua

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