Senior Product Owner

Thales Canada is seeking a Senior Product Owner with a strong background in systems and business analysis to lead the digitization and maturation of naval in-service support processes. This hybrid role in Ottawa involves building and managing work backlogs, defining and promoting best practices, and leading the definition and refinement of processes using LEAN techniques. The Product Owner will engage cross-functional stakeholders, advocate for continuous improvement, and drive work from definition to implementation, requiring leadership, ownership, and technical expertise.

Must Have

• 12+ years of combined experience in systems analysis, product ownership, business analysis, or equivalent roles
• Minimum 3 years of demonstrated experience within the last 10 years in a role spanning the entire system development lifecycle
• Minimum 5 years of demonstrated experience within the last 10 years leading Business/System Analysis activities or workshops in a large scale project
• Demonstrated leadership abilities
• Proven problem solving and analytic skills with a track record of successful outcomes
• Recognized for ability to engage stakeholders at all levels of the organization
• Capable of developing strong relationships across the business through excellent customer service
• Excellent communication skills in the English language, written and verbal
• University degree in Business Administration, Computer Science or a relevant discipline
• Build, manage, and own the work backlog for assigned function
• Primary point of contact both internally and externally for assigned function
• Proactively engage with cross-functional stakeholders
• Advocate for continuous improvement and improved value proposition for the customer
• Define, embody, and promote best practices for system and business analysis
• Lead the definition and refinement of processes based on end-user interviews / workshops or pain points
• Apply LEAN techniques, including Value Stream Mapping
• Responsible for formulating value propositions
• Responsible for delivering requirements, pain points and opportunities through analysis of existing tools, processes and data
• Lead or oversee the development of ECPs

Good to Have

• Familiarity with Delivery Management or Project Management duties
• Experience in leading a cross-functional team
• Experience in a military maintenance context
• Experience in the defence industry

Perks & Benefits

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period
• Company paid holidays, vacation days, and paid sick leave
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability
• Employee Discounts on home, auto, and gym membership

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This is a Hybrid role. Note that role can be located at other work sites including Halifax NS or Victoria BC at local shipyards.

Position Summary

The Arctic and Offshore Patrol Ships and Joint Support Ships In-Service Support (AJISS) program provides life cycle support for six AOPS and up to two JSS vessels home ported in Halifax, Nova Scotia and Esquimalt, British Columbia over an estimated period of 35 years. Both classes of ships will be serviced by the In-Service Support (ISS) Contractor, Thales Canada Defence & Security. The contract includes start-up services for integrated logistics support activities to set up an initial support solution as the fleet enters service and covers the support of the ships and their related equipment including program management, life cycle materiel management, docking, maintenance, alterations, and disposal until the end of service life of these fleets.

When compared to other government-led naval sustainment programs, the AJISS model has a much higher level of Industry involvement - it is a highly integrated support program bringing together Government of Canada departments and industry-related engineering and maintenance support processes along with the supporting data systems, applications, and infrastructure necessary to meet the life cycle requirements of the AOPS and JSS vessels.

We are looking for a senior Product Owner with a background in systems and business analysis who will take a leadership role in the ongoing digitization and maturation of the naval in-service support processes. The Product Owner will lead and support other analysts in the planning, estimating, organizing, and execution of work such as process capture, engineering change proposal definition, training & organizational change management, value proposition definition, and continuous improvement. This role requires a combination of leadership, ownership, and technical ability to holistically carry work through various lifecycle stages from definition through to implementation and delivery.

Regulatory Compliance Requirements:

Canada

Access to Controlled Goods

Security Clearance

Key Areas of Responsibility

• Product Ownership
• Build, manage, and own the work backlog for assigned function within the designated project management tool through the complete lifecycle of the work;
• Primary point of contact both internally and externally for assigned function;
• Proactively engage with cross-functional stakeholders in connection with progressing the assigned function;
• Advocate for continuous improvement and improved value proposition for the customer.
• Technical Leadership
• Define, embody, and promote best practices for system and business analysis;
• Training and mentoring of other business analyst staff;
• Build subject matter expertise and represent that expertise both internally and externally.
• General Technical Duties
• Lead the definition and refinement of processes based on end-user interviews / workshops or pain points gathered from within AJISS and/or within the DND/RCN;
• Apply LEAN techniques, including Value Stream Mapping, to access enterprise process maturity;
• Responsible for formulating value propositions in prevision to engagements with sponsors / customers;
• Responsible for delivering requirements, pain points and opportunities through analysis of existing tools, processes and data; and;
• Lead or oversee the development of ECPs per the approved AJISS template, which includes a description of the change proposal, its benefits, a cost breakdown, and a general notion of value proposition.

Basic Qualifications

Skills and Abilities:

• 12+ years of combined experience in systems analysis, product ownership, business analysis, or equivalent roles.
• Minimum 3 years of demonstrated experience within the last 10 years in a role spanning the entire system development lifecycle;
• Minimum 5 years of demonstrated experience within the last 10 years leading Business/System Analysis activities or workshops in a large scale project;
• Demonstrated leadership abilities;
• Proven problem solving and analytic skills with a track record of successful outcomes;
• Recognized for ability to engage stakeholders at all levels of the organization;
• Capable of developing strong relationships across the business through excellent customer service; and,
• Excellent communication skills in the English language, written and verbal.

Education:

• University degree in Business Administration, Computer Science or a relevant discipline.

Preferred Qualifications

Skills and Abilities:

• Any level of familiarity with Delivery Management or Project Management duties
• Experience in leading a cross-functional team
• Experience in a military maintenance context
• Experience in the defence industry

Special Position Requirements

Occasional travel to the East or West Coast

What We Offer

• Extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 111,710.72 - 201,817.01 CAD Annual

We provide an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

We are an equal opportunity employer which values diversity and inclusivity in the workplace. We are committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.