Senior Project & Program Manager

1 Month ago • 6 Years + • Program Management • $121,350 PA - $170,050 PA

Job Summary

Job Description

Seeking a highly adaptable and strategic Senior Project and Program Manager to lead complex, cross-functional initiatives within the Content Experience team. This role requires independent leadership from concept to execution in a fast-paced environment. The ideal candidate will have experience with content enablement and workflow platforms (e.g., Seismic, Workfront), healthcare industry knowledge, and a proven track record of managing large-scale events and strategic programs. Responsibilities include end-to-end program delivery for content initiatives, establishing project plans, managing timelines, mitigating risks, supporting vendor management, and collaborating with cross-functional teams. Key areas also include customer story packaging, managing the Seismic platform for adoption and optimization, and leading the digital transition of the print program. The role emphasizes innovation, problem-solving, and adapting to evolving business needs.
Must have:
  • 6+ years in project/program management
  • Experience with Seismic or similar platforms
  • Exceptional communication and stakeholder skills
  • Proficiency in project management tools
  • Ability to work independently and solve problems
  • Experience with international teams
  • Proven ability to deliver large-scale content programs
Good to have:
  • Bachelor's degree in Marketing, Communications, Business, or related field
  • Healthcare or pharmaceuticals industry experience
  • PMP certification
Perks:
  • Hybrid role

Job Details

Hybrid role out of our Waltham, Chicago, or Philadelphia offices.

We are seeking a highly adaptable and strategic Senior Project and Program Manager to lead and orchestrate complex, cross-functional initiatives within our Content Experience team. This role is ideal for someone who thrives in ambiguity, can independently lead programs from concept through execution, and thrives in a fast-paced, multifaceted environment in a dynamic environment. The ideal candidate will have experience with content enablement and workflow platforms (i.e. Seismic, Workfront), healthcare industry knowledge, and a proven track record of managing large-scale events and strategic programs.

Key Responsibilities:

Program Leadership & Delivery

  • Lead the end-to-end delivery of content experience initiatives across reputation, demand generation, sales enablement, and customer campaigns, tailored to the provider, commercial, and international segments.
  • Establish and manage project plans, timelines, and milestones to ensure on-time, high-quality execution
  • Project manage cross functional content delivery for major industry events (e.g., HIMSS, HLTH).
  • Identify and mitigate risks, remove roadblocks, and escalate issues as needed to maintain momentum.
  • Support vendor management for the Content Experience team
  • Collaborate with relevant cross functional teams across marketing, sales, product, legal, and external vendors in support of team deliverables

Customer story packaging

  • Partner with customer facing teams to ensure delivery of customer stories, case studies, and value-driven content programs.
  • Develop and maintain a centralized repository of customer stories and case studies to support campaigns, events, and digital engagement.

Content Enablement & Seismic Platform Program

  • Support adoption, governance, and optimization of the Seismic platform
  • Stay current on Seismic platform capabilities and champion adoption and best practices across the marketing organization.
  • Partner with training and content teams to ensure effective tagging, reporting, and usage analytics.
  • Provide regular platform reporting and actionable insights and recommendations to improve content usage and impact

Print Program & Digital Transition

  • Lead the transformation of the print program toward a digital-first strategy, optimizing content delivery and accessibility.
  • Oversee the creation, management, and distribution of digital assets through Seismic.
  • Ensure alignment with content governance, brand standards, and user accessibility.
  • Manage budget and reporting to Director.

Innovation & Problem Solving

  • Identify gaps and opportunities, propose solutions, and implement improvements independently.
  • Embrace ambiguity and pivot quickly to meet evolving business needs.

Cross-Functional Collaboration:

This role will work in close partnership with the Programs & Campaigns, Segments, and Digital Experience teams, with focus on:

  • Align on Planning & Prioritization: Conduct regular syncs to coordinate timelines, resource allocation, and project dependencies.
  • Coordinate Execution: Ensure seamless collaboration across teams to deliver high-impact programs and content.
  • Joint Launch Readiness: Collaborate to ensure all content, enablement tools, and segment-specific requirements are met for successful campaign, event, and product launches.
  • Feedback & Continuous Improvement: Share insights and post-launch learnings to refine future strategies and improve operational efficiency.

This collaboration ensures a consistent, high-quality approach to program delivery across all business segments.

Qualifications:

Education: Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience).

Experience: 6+ years in cross-functional project/program management, preferably in healthcare or pharmaceuticals.

Skills:

  • Experience with Seismic or similar content enablement platforms.
  • Exceptional communication, presentation, and stakeholder management skills.
  • Proficiency in project management tools (e.g., Workfront, Asana, Jira).
  • Ability to work independently, solve complex problems, and lead with minimal direction.
  • Experience working with international teams
  • Proven ability to deliver large-scale content programs, including major events
  • **Certifications:** PMP preferred.

Traits for Success:

  • Ability to work across different teams, levels and skills
  • Comfortable with ambiguity and shifting priorities.
  • High emotional intelligence and intellectual curiosity.
  • Self-starter who can define and evolve their own role.
  • Strategic thinker with a hands-on approach.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

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About The Company

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

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