Senior QA Lead – Automation Testing & Banking Compliance

Synechron is seeking an experienced Senior QA Lead – Automation Testing & Banking Compliance to oversee quality control activities for automation projects within the banking domain. This role ensures that delivery meets high-quality standards, defects are identified and resolved efficiently, and best practices are adhered to throughout the project lifecycle. The ideal candidate will play a key role in maintaining process integrity, enhancing product quality, and supporting continuous improvement initiatives, thus contributing to client satisfaction and organizational excellence.

Must Have

• Plan, execute, and monitor quality control activities for automation projects.
• Develop and review test plans and test cases.
• Lead defect management.
• Conduct functional, regression, and performance testing.
• Prepare and present quality reports.
• Ensure adherence to quality standards.
• Collaborate with project teams, clients, vendors, and internal stakeholders.
• Drive continuous improvement in testing processes.
• 5+ years in quality assurance or quality control, with a focus on automation testing in banking or financial services projects.
• Proven experience managing QA activities within complex banking or enterprise automation projects.
• Hands-on experience with automation testing tools (Selenium, Appium) and test management processes.
• Demonstrated capability to lead QA teams or oversee QA activities for large initiatives.
• Bachelor's degree in Computer Science, Information Technology, or equivalent field.
• 5+ years of experience in quality assurance, with specific emphasis on automation testing within banking/financial projects.
• Strong understanding of testing lifecycle, methodologies, and best practices.

Good to Have

• Additional automation tools (e.g., UFT, Postman)
• Continuous integration tools such as Jenkins or Bamboo
• Quality analytics or reporting tools
• Java or Python (for automation scripting and framework development)
• Certifications in testing (e.g., ISTQB, Certified Agile Tester, or similar)
• Knowledge of banking processes, compliance standards, or financial regulations
• Experience working with global teams and managing stakeholder expectations

Perks & Benefits

• Flexible workplace arrangements
• Mentoring
• Internal mobility
• Learning and development programs

Job Summary

Synechron is seeking an experienced Senior QA Lead – Automation Testing & Banking Compliance to oversee quality control activities for automation projects within the banking domain. This role ensures that delivery meets high-quality standards, defects are identified and resolved efficiently, and best practices are adhered to throughout the project lifecycle. The ideal candidate will play a key role in maintaining process integrity, enhancing product quality, and supporting continuous improvement initiatives, thus contributing to client satisfaction and organizational excellence.

Software Requirements

Required:

• Test management and defect tracking tools: Jira
• Automation testing tools: Selenium, Appium
• Programming knowledge (preferably for automation): Java or Python (basic scripting)
• Test case management tools (if applicable)

Preferred:

• Additional automation tools (e.g., UFT, Postman)
• Continuous integration tools such as Jenkins or Bamboo
• Quality analytics or reporting tools

Overall Responsibilities

• Plan, execute, and monitor quality control activities for automation projects, ensuring compliance with project and organizational standards.
• Develop and review test plans and test cases based on project requirements and scenarios.
• Lead defect management including logging, tracking, and coordinating with development teams to ensure timely resolution.
• Conduct functional, regression, and performance testing to validate deliverables.
• Prepare and present quality reports, including defect trends, test results, and quality metrics to stakeholders.
• Ensure adherence to quality standards such as Agile best practices, industry standards, and compliance requirements.
• Collaborate with project teams, clients, vendors, and internal stakeholders to clarify quality expectations and address issues proactively.
• Drive continuous improvement in testing processes, tools, and methodologies, aligning with industry best practices.

Expected Outcomes:

• Projects delivered with minimal defects and high quality standards.
• Increased test automation coverage and efficiency.
• Transparent quality reports facilitating informed decision-making.

Technical Skills (By Category)

Testing Tools & Frameworks:

• Required: Selenium, Appium, Jira
• Preferred: Additional automation tools (e.g., UFT), Postman, Jenkins

Programming Languages:

• Preferred: Java or Python (for automation scripting and framework development)
• Required: Basic scripting skills

Databases & Data Management:

• Familiarity with relational databases and SQL (e.g., Oracle, MySQL) for data validation

Cloud & DevOps Tools:

• Basic understanding of CI/CD pipelines, such as Jenkins or Bamboo (preferred)

Development & Methodologies:

• Agile/Scrum methodologies; participation in sprint ceremonies
• Knowledge of test-driven development (TDD) and continuous testing practices

Security & Compliance Protocols:

• Awareness of security standards related to automation testing, especially in banking and financial environments

Experience Requirements

• 5+ years in quality assurance or quality control, with a focus on automation testing in banking or financial services projects.
• Proven experience managing QA activities within complex banking or enterprise automation projects.
• Hands-on experience with automation testing tools (Selenium, Appium) and test management processes.
• Demonstrated capability to lead QA teams or oversee QA activities for large initiatives.
• Alternative pathways: Extensive experience managing quality in automation projects across other regulated industries.

Day-to-Day Activities

• Develop detailed test plans, test cases, and scripts aligned with project requirements.
• Lead and coordinate daily testing activities and monitor progress against schedules.
• Identify, document, and track defects, ensuring issues are addressed promptly.
• Collaborate with developers, business analysts, and stakeholders to review requirements and clarify acceptance criteria.
• Conduct manual and automated testing, including functional, regression, and performance testing.
• Participate in sprint planning and retrospectives, providing quality insights and recommendations.
• Prepare test status reports, defect reports, and quality metrics for management review.
• Drive efforts for automation enhancement, process improvements, and adherence to compliance standards.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or equivalent field.
• 5+ years of experience in quality assurance, with specific emphasis on automation testing within banking/financial projects.
• Certifications in testing (e.g., ISTQB, Certified Agile Tester, or similar) are advantageous.
• Strong understanding of testing lifecycle, methodologies, and best practices.
• Knowledge of banking processes, compliance standards, or financial regulations is preferred.
• Experience working with global teams and managing stakeholder expectations.

Professional Competencies

• Strong analytical mindset with excellent problem-solving skills.
• Effective communication skills, both verbal and written, for stakeholder collaboration.
• Leadership qualities to guide testing teams and facilitate continuous improvements.
• Ability to prioritize tasks effectively and adapt to changing project needs.
• Attention to detail with a focus on delivering high-quality outputs.
• Demonstration of proactiveness and a commitment to learning new testing tools and techniques.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

About Us

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

For more information on the company, please visit our website or LinkedIn community.

Sustainability and Health Safety Commitment

At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimizing environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices.

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