Senior Site Reliability Engineer
Job Summary
Job Description
As a Senior Site Reliability Engineer at Exabeam, you will be responsible for ensuring the high availability, reliability, security, and scalability of Exabeam products and services. Your responsibilities will include maintaining the 24x7 production environment, creating and monitoring dashboards for key infrastructure metrics, ensuring services are designed for 24/7 availability, automating infrastructure management, and implementing automation for cloud services. You will also be involved in documenting actions, defining non-functional requirements, and resolving service defects. This role requires close collaboration with software engineering, architecture, and operations teams.
Must have:
- Maintain 24x7 production environment with high service availability.
- Create and monitor dashboards and alerts for key infrastructure metrics.
- Ensure services are designed with 24/7 availability and readiness.
- Develop processes, tools, automation, and software changes.
- Automate infrastructure management and maintenance.
Good to have:
- Professional experience leveraging public cloud solutions.
- Experience with Kubernetes & Docker and deployment via pipeline.
- Experience with cloud architecture patterns.
- Experience in massive scale web operations.
Perks:
- Extensive medical, dental and vision coverage.
- Generous 401(k) employer match.
- Paid Time off including flex time, volunteer day, birthday, holidays.
- Learning center for career planning and skill development.
- A culture of passionate, diverse, committed professionals.
15 skills required
Job Details
Description
Exabeam is a leader in intelligence and automation that powers security operations for the world’s smartest companies. As a global cybersecurity innovator, Exabeam provides industry-proven, security-focused, and flexible solutions for faster, more accurate threat detection, investigation, and response (TDIR). Learn more at www.exabeam.com.
You’re someone who enjoys being directly accountable for the reliability of a business-critical, large-scale enterprise system. You’re comfortable guiding and making decisions with limited information and are capable of operating within the trade-offs present when solving for immediate needs versus solving with bigger scale solutions. You might be considered a subject matter expert in systems reliability and you feel rewarded by working to develop operability culture in a quickly growing and changing environment. You’re comfortable owning a wide and diverse set of problem areas and are willing to go out of your lane to affect change. You may have developed one or more metrics, log aggregation or performance analysis systems in your career.
This is a fantastic opportunity to work and collaborate closely with our software engineering, architecture and operations teams at Exabeam. Our Site Reliability Engineers are responsible for ensuring Exabeam products and services are highly available, reliable, secure and scalable. The ideal candidates are fluent in systems programming and/or automation and can leverage their experience to solve complex problems associated with running production environments at massive scale in multi-tenant environments. We’re creating cool, disruptive products …come join us!
What You'll Do
- Maintain 24x7 production environment with a high level of service availability. Perform quality reviews, manage operational issues
- Create and monitor dashboards and alerts for key infrastructure metrics, and business KPIs that relate to site reliability. Make monitoring and alerting alert on symptoms and not on outages.
- Ensure services are designed with 24/7 availability and operational readiness and rigor
- Develop processes, tools, automation, and software changes to address operational issues
- Automate infrastructure management and maintenance with the aim of empowering the team and ensuring site reliability
- Implement automation and orchestration for manual processes required to operate and deploy cloud services, be at the heart of developing new ideas into internal OPS/SRE tools by working closely with advanced technology
- Document every action so your findings turn into repeatable actions–and then into automation.
- Define non-functional requirements as part of the product lifecycle to influence the new designs, standards, and methods for scalable, highly available distributed systems
- Resolution of product/service defects or design changes, infrastructure changes, or operational changes
- Identifies, evaluates and executes preventive measures to minimize/avoid impact to the customers experience. Proactive v/s Customer escalated
Who You Are
- A self-starter who's comfortable working independently without a ton of supervision
- A software engineer with a curiosity for operations, or an operations engineer that wants to work closely with software engineers to help improve response times, scalability and availability.
- You're obsessive compulsive, in a good way. Your systems and scripts are clean, well-documented and comprehensible.
- You hate doing the same thing twice, you'd rather spend the time to automate a problem away rather than having to spend time on it again.
- You are collaborative and are excited to empower the engineering team to work better and faster
- Fluency with at least one current generation scripting language used by DevOps professionals (Python, Perl, PHP, Ruby) + Java Development
- You have a passion for learning when it comes to working with new technologies or languages
- You live and breathe scalable web architectures.
- You're cool in a crisis and can align with others to ensure complex problems meet a timely and effective resolution.
- You've worked with Linux, containers/namespaces, and system automation tools for Unix and/or cloud platforms.
- You have 7+ years of relevant technical experience
- BS in Computer Science, Computer Engineering, Math, or equivalent professional experience
Bonus Points For
- Professional experience leveraging public cloud solutions, with an emphasis on AWS
- Experience with Kubernetes & Docker and automated deployment via pipeline
- Experience with elastically scalable, fault tolerance and other cloud architecture patterns
- Deep understanding of the software delivery process with the ability to implement and enforce that process across the organization
- Demonstrated strength in SaaS services, experience in massive scale web operations
- You have experience infrastructure-as-code tooling and approaches
- Advanced knowledge of Unix/Linux systems: feel very comfortable at the command line
- In-depth understanding of web operations best practices + infrastructure as code
- Experience with DevOps (+ DevSecOps) methodologies is a plus
Exabeam Total Rewards offers you:
(Subject to applicable eligibility requirements)
(Subject to applicable eligibility requirements)
- Extensive medical, dental and vision coverage to meet your healthcare needs and employer Health Savings Account contribution to help pay for health expenses now or in the future
- Generous 401(k) employer match to help you save for your future
- Paid Time off including “take what you need” flex time, volunteer day of service, your birthday, parental leave, holidays and more
- Widespread learning center for career planning and skill development to grow your career
- A culture of passionate, diverse, committed professional
The annual starting salary for this position is between $175,000-$190,000 annually depending on experience and other qualifications of the successful candidate.
Bring your Whole Self to Work!
Diversity, equity, and inclusion are at the core of who we are. At Exabeam, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.
Diversity, equity, and inclusion are at the core of who we are. At Exabeam, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.
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About The Company
LogRhythm designs, develops, and delivers AWE-SIEM solutions that help our customers proactively defend and respond to cyberthreats and positively impact their organizations. They have a reputation for their dynamic culture, commitment to thorough innovation, and thoughtful career development.
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