Senior Site Reliability Engineer

10 Hours ago • 7 Years + • $175,000 PA - $190,000 PA

Job Summary

Job Description

As a Senior Site Reliability Engineer at Exabeam, you will be directly accountable for the reliability of a business-critical, large-scale enterprise system. You will collaborate with software engineering, architecture, and operations teams to ensure Exabeam products and services are highly available, reliable, secure, and scalable. Responsibilities include maintaining the 24x7 production environment, creating and monitoring dashboards, ensuring services are designed with 24/7 availability, developing automation, and implementing infrastructure management. The role involves problem-solving, automation, and contributing to a reliable and scalable infrastructure for a growing company. The role involves working with systems programming and/or automation and solving complex problems associated with running production environments at massive scale in multi-tenant environments.

Must have:

Maintain 24x7 production environment with high service availability.
Create and monitor dashboards and alerts for key infrastructure metrics.
Ensure services are designed with 24/7 availability.
Develop processes, tools, automation to address operational issues.
Automate infrastructure management and maintenance.

Good to have:

Experience leveraging public cloud solutions, with emphasis on AWS.
Experience with Kubernetes & Docker and automated deployment.
Experience with elastically scalable, fault tolerance and cloud architecture.
Demonstrated strength in SaaS services, massive scale web operations.

Perks:

Extensive medical, dental, and vision coverage.
Generous 401(k) employer match.
Paid time off including flex time, volunteer day, and holidays.
Widespread learning center for career planning.

15 skills required

15 skills required for this role

Add these skills to join the top 1% applicants for this job

unix

linux

java

ruby

php

kubernetes

spark

containers

aws

python

perl

docker

scalability

innovation

saas-business-models

Job Details

Description

Exabeam is a leader in intelligence and automation that powers security operations for the world’s smartest companies. As a global cybersecurity innovator, Exabeam provides industry-proven, security-focused, and flexible solutions for faster, more accurate threat detection, investigation, and response (TDIR). Learn more at www.exabeam.com.

You’re someone who enjoys being directly accountable for the reliability of a business-critical, large-scale enterprise system. You’re comfortable guiding and making decisions with limited information and are capable of operating within the trade-offs present when solving for immediate needs versus solving with bigger scale solutions. You might be considered a subject matter expert in systems reliability and you feel rewarded by working to develop operability culture in a quickly growing and changing environment. You’re comfortable owning a wide and diverse set of problem areas and are willing to go out of your lane to affect change. You may have developed one or more metrics, log aggregation or performance analysis systems in your career.

This is a fantastic opportunity to work and collaborate closely with our software engineering, architecture and operations teams at Exabeam. Our Site Reliability Engineers are responsible for ensuring Exabeam products and services are highly available, reliable, secure and scalable. The ideal candidates are fluent in systems programming and/or automation and can leverage their experience to solve complex problems associated with running production environments at massive scale in multi-tenant environments. We’re creating cool, disruptive products …come join us!

What You'll Do

Maintain 24x7 production environment with a high level of service availability. Perform quality reviews, manage operational issues
Create and monitor dashboards and alerts for key infrastructure metrics, and business KPIs that relate to site reliability. Make monitoring and alerting alert on symptoms and not on outages.
Ensure services are designed with 24/7 availability and operational readiness and rigor
Develop processes, tools, automation, and software changes to address operational issues
Automate infrastructure management and maintenance with the aim of empowering the team and ensuring site reliability
Implement automation and orchestration for manual processes required to operate and deploy cloud services, be at the heart of developing new ideas into internal OPS/SRE tools by working closely with advanced technology
Document every action so your findings turn into repeatable actions–and then into automation.
Define non-functional requirements as part of the product lifecycle to influence the new designs, standards, and methods for scalable, highly available distributed systems
Resolution of product/service defects or design changes, infrastructure changes, or operational changes
Identifies, evaluates and executes preventive measures to minimize/avoid impact to the customers experience. Proactive v/s Customer escalated

Who You Are

A self-starter who's comfortable working independently without a ton of supervision
A software engineer with a curiosity for operations, or an operations engineer that wants to work closely with software engineers to help improve response times, scalability and availability.
You're obsessive compulsive, in a good way. Your systems and scripts are clean, well-documented and comprehensible.
You hate doing the same thing twice, you'd rather spend the time to automate a problem away rather than having to spend time on it again.
You are collaborative and are excited to empower the engineering team to work better and faster
Fluency with at least one current generation scripting language used by DevOps professionals (Python, Perl, PHP, Ruby) + Java Development
You have a passion for learning when it comes to working with new technologies or languages
You live and breathe scalable web architectures.
You're cool in a crisis and can align with others to ensure complex problems meet a timely and effective resolution.
You've worked with Linux, containers/namespaces, and system automation tools for Unix and/or cloud platforms.
You have 7+ years of relevant technical experience
BS in Computer Science, Computer Engineering, Math, or equivalent professional experience

Bonus Points For

Professional experience leveraging public cloud solutions, with an emphasis on AWS
Experience with Kubernetes & Docker and automated deployment via pipeline
Experience with elastically scalable, fault tolerance and other cloud architecture patterns
Deep understanding of the software delivery process with the ability to implement and enforce that process across the organization
Demonstrated strength in SaaS services, experience in massive scale web operations
You have experience infrastructure-as-code tooling and approaches
Advanced knowledge of Unix/Linux systems: feel very comfortable at the command line
In-depth understanding of web operations best practices + infrastructure as code
Experience with DevOps (+ DevSecOps) methodologies is a plus

Exabeam Total Rewards offers you:
(Subject to applicable eligibility requirements)

- Extensive medical, dental and vision coverage to meet your healthcare needs and employer Health Savings Account contribution to help pay for health expenses now or in the future
- Generous 401(k) employer match to help you save for your future
- Paid Time off including “take what you need” flex time, volunteer day of service, your birthday, parental leave, holidays and more
- Widespread learning center for career planning and skill development to grow your career
- A culture of passionate, diverse, committed professional

The annual starting salary for this position is between $175,000-$190,000 annually depending on experience and other qualifications of the successful candidate.

Bring your Whole Self to Work!
Diversity, equity, and inclusion are at the core of who we are. At Exabeam, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.