ServiceNow ITSM Developer

3 Months ago • 6-12 Years

Job Summary

Job Description

As a ServiceNow ITSM Developer at Capgemini, you will be responsible for developing and implementing solutions within the ServiceNow ITSM module. This includes hands-on experience in IT service management process design, understanding the ServiceNow Enterprise product suite, and applying business concepts to technical solutions. You will also be involved in web portal development using HTML, CSS, Angular JS, and Bootstrap, along with implementing core process areas such as Incident, Problem, Change, Service Catalog, Request, and CMDB. The role requires strong experience in ServiceNow development and a fundamental understanding of relevant integration technologies. You'll be joining a global team of 340,000 members across more than 50 countries, helping leading organizations unlock the value of technology and build a sustainable, inclusive world.
Must have:
  • Strong experience in ServiceNow development with ITSM module
  • Hands-on experience in IT service management process design
  • Understanding of ServiceNow Enterprise product suite
  • Knowledge of technologies for ServiceNow integration solutions
  • Ability to translate business concepts into technical solutions
Good to have:
  • CSA or CAD Certifications in ServiceNow
  • ServiceNow Integration
  • Scripting experience - JavaScript/Client Script/Server Script
  • ITIL Framework and Workflow

Job Details

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

  • Strong experience in ServiceNow development with ITSM module
  • Hands on experience in IT service management process design
  • Overarching understanding of ServiceNow Enterprise product suite
  • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions.
  • Ability to apply business concepts into a technical solution.
  • Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
  • Experience implementing the following Core Process Areas:  Incident, Problem, Change, Service Catalog, Request, and CMDB

Primary Skills

  • ServiceNow ITSM with CSA OR CAD Certifications in ServiceNow
  • ServiceNow Integration

Secondary Skills

  • Scripting experience - JavaScript/Client Script/Server Script
  • ITIL Framework and Workflow

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 

 

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About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

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