Site Reliability Engineer (Web)

ABOUT US:

BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background.

Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits.

YOUR IMPACT:

• Design, maintain, and improve observability systems, including alerts, dashboards, service discovery, and metrics pipelines;
• Troubleshoot and resolve monitoring-related issues such as missing data, false alerts, and broken dashboards;
• Define and manage SLIs, SLOs, and alerting strategies to support proactive incident detection and response;
• Automate observability infrastructure using Terraform, Helm, and Kubernetes Operators, following Infrastructure-as-Code best practices;
• Optimize CI/CD pipelines (e.g., Jenkins, ArgoCD) and integrate observability checks into deployment workflows;
• Empower product teams to adopt proactive incident prevention strategies, shifting focus from reactive resolution;
• Collaborate with engineering, DevOps, and security teams to align observability with platform reliability, performance, and compliance goals.

ABOUT YOU:

• 2+ years of hands-on experience with monitoring and observability systems in production environments (e.g., Prometheus, Grafana, Elastic cloud, Sentry, New Relic);
• Strong knowledge of Kubernetes and Docker, with proven experience deploying and maintaining services in containerized infrastructure;
• Experience with scripting and automation using Shell, Python and/or Node.js, including Infrastructure-as-Code tools (e.g., Terraform, Helm);
• Solid understanding of AWS service and core networking concepts (DNS, ports, protocols);
• Proficiency in Git and modern version control workflows;
• Ability to troubleshoot complex monitoring issues, including metric collection, alerting logic, trace data, and dashboard integrity;
• Clear and calm communication skills, especially during incidents or when working with cross-functional teams (DevOps, Security, Engineering).

WOULD BE A PLUS:

• Experience with Infrastructure-as-Code tools such as Terraform, Helm;
• Practical understanding of SLIs/SLOs and incident alerting strategies (e.g., using Alertmanager or similar);
• Ability to analyze and debug production issues using logs, metrics, traces, and observability dashboards.

Our mission is creating happiness within since we believe that having your mind and body in complete harmony is key for overall health and quality of life. We plan to capture the growth of the Global Health Market, and our ideal candidate will focus on building the largest health tech company in the world. 💪

The success of the product became possible through the hard work and dedication of 400+ talented and forward-thinking employees who are true experts in their field. We're one of the biggest partners of Facebook, Google, Snapchat & Twitter within the CEE region.🌎

Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.🚀

• Competitive salary. Compensation that will help you focus on your projects and personal development.
• Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.
• Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the Kyiv office.
• Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.
• Rest. We organize team buildings, parties and various team activities to boost our collaboration.