Job Description
The Smart Store Project Manager will plan, oversee, and roll out smart store projects across APAC, focusing on enhancing store efficiency and customer/colleague experience. This role involves collaborating with business tech and global operations, managing stakeholders, providing training, and ensuring timely communication. The manager will also be responsible for identifying and handling risks, contributing to strategic improvements, and analyzing project learnings to ensure long-term stability and success.
Must Have:
- Plan, oversee, roll-out and follow-up smart store projects in APAC.
- Enhance store experience by driving smart store projects and analyzing KPIs.
- Collaborate with business tech, area super user, and global operation project manager.
- Ensure constant, efficient, and timely communication with all key stakeholders.
- Provide sufficient training and relevant documentation/training materials.
- Identify and handle risks and problems, taking alternative decisions.
- Ensure understanding of relevant business processes and their interaction.
Perks:
- Employee discount
- Double pay – thirteenth month bonus
- Clothing allowance
- 14-20 days Annual Leave
- Medical insurance
- Birthday Leave
- Quarterly incentive bonus
Company Description
COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
Job Description
- Plan, oversee, roll-out and follow-up smart store project in APAC, with increased efficiency and conversion always in mind
- Enhance the store experience for colleagues and customer by driving smart store project and developments, including the analysis and follow up on relatable KPI’s
- Contribute to a people first working environment, support actions based at the annual HR goals
- Collaborate with business tech, area super user and global operation project manager in driving goals and giving up to date information on smart store project
- Connects with regions, areas teams and seeks feedback from store visits
- Ensures constant, efficient and timely communication with all key stakeholders
- Reports to regional sales manager
- Keeps up to date with projects and aligns accordingly with all key stakeholders
- Provide sufficient training to area super user and provide relevant documentation/training materials
- Communicate all on going follow-up and feedback with the necessary teams to ensure long term project stability
- Act through strategic thinking and input to future improvements/business plans
- Identify and handle risks and problems, taking alternative decisions according to the objective
- Ensure an understanding of relevant business processes and how different business functions interact, connecting existing and new processes in store
- Influence the design and content of training documents effecting store teams and key drivers related to the project, supported with an efficient training plan
- Provide follow-up presentations including analysis of project learnings for any improvements and action accordingly
Additional Information
When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including
- Employee discount
- Double pay – thirteenth month bonus
- Clothing allowance
- 14-20 days Annual Leave
- Medical insurance
- Birthday Leave
- Quarterly incentive bonus
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