Snr Manager, Business Continuity & Crisis Management (FTC)

Role Profile

This role reports to Group Director, Crisis Management and Business Continuity and is situated in the Group Risk function in London. The function covers all aspects of Operational, Financial and Strategic risk across the Group.

This role is responsible for coordination of Executive Committee's Group crisis management function, including the framework, plans, communication and response to live events. Key focus of the role is to act as critical point of contact and coordinator for the executive crisis team and to handle the standardization, discipline and implementation of crisis management across the wider organisation for both preparedness and response. Additionally, this role supports the second line business continuity function, in supervising and supporting functions across LSEG.

Please note this is a fixed term contract position.

Key Responsibilities

• Lead crisis response, training and planning for LSEG's Executive Committee
• Act as a point of contact during crises, taking charge of response efforts, coordinating cross-functional teams, enabling critical decisions and ensuring effective execution of crisis plans and playbooks
• Lead LSEG's framework for crisis management, which includes creating and managing crisis team membership lists up to the Group's Executive Committee
• Lead and facilitate risk-based scenario planning and CMT exercises across LSEG
• Partner across LSEG to create and implement comprehensive crisis management strategies, plans, protocols, escalation pathways and developing scenario playbooks for crisis teams
• Develop the concept and methodology for mapping and supervising business exposure (to crises) across LSEG
• Partner with 1st Line teams to develop appropriate strategies to prepare for identified business exposure

Candidate Profile / Key Skills

• Possessing financial services sector experience is advantageous, but not essential!
• Extensive experience of Crisis Management and Business Continuity experience, including Crisis Communications, Crisis Response, and Crisis Leadership for executive teams is highly advantageous!
• Experience of facilitating crisis exercises/simulations is advantageous
• A developed understanding of the principals, frameworks and extant international standards for Business Continuity and Crisis Management is highly advantageous
• The ability to think strategically and assess long-term implications of crises to LSEG is desirable
• Possessing excellent communication skills, being effective at building partnerships and experience of handling challenging priorities is advantageous
• Knowledge of the financial services regulatory regime and relevant policies and controls