Software Engineer II (Platform Team – Backend)

5 Minutes ago • 2 Years + • Devops

Job Summary

Job Description

Toast is transforming the restaurant industry by providing intuitive technology and focusing on customer success. We empower restaurants to streamline operations, boost revenue, and create standout guest experiences. The Toast Platform Team (PLEX) plays a key role in enabling product teams to build and ship high-quality web experiences at scale, focusing on navigation, preferences, and business profiles to ensure a consistent and seamless user experience within the Toast ecosystem.
Must have:
  • Design and build scalable backend services and APIs that power core platform experiences
  • Contribute to projects that incorporate AI-powered insights and personalisation to improve user experience and conversion
  • Partnered with frontend, design, product, and data science teams to validate, design, and develop ideas that balance user needs, technical scalability, and drive impact
  • Help identify friction points and contribute to experiments that improve acquisition, onboarding, and retention
  • Learn and apply best practices in backend development, testing, and performance
  • Participate in code reviews, design discussions, and retrospectives as an engaged team member
Good to have:
  • Professional experience in component testing
  • E2E testing
  • AWS technologies like DynamoDB
  • AWS technologies like ECS
  • Exposure to distributed systems
  • SaaS
  • SQL
  • Apache Pulsar
  • Experience working on a platform team
  • Exposure to GraphQL
  • Passion for helping small businesses thrive
Perks:
  • Competitive compensation
  • Benefits programs that help to attract, retain, and motivate the best and brightest people
  • Means to a healthy lifestyle
  • Flexibility to meet Toasters’ changing needs
  • Hybrid work model that fosters in-person collaboration while valuing individual needs
  • Accessible and inclusive hiring process
  • Reasonable accommodations for persons with disabilities

Job Details

Are you ready to revolutionise the restaurant industry?Toast is transforming the way restaurants operate and grow, pairing intuitive technology with relentless focus on customer success. We empower restaurants to streamline operations, boost revenue, and create standout guest experiences. Join us as we help our customers thrive through product innovation and data-driven decision-making.

Who We Are

Our mission is simple: to empower restaurants to thrive. We achieve this by empowering our developers as well. The Toast Platform Team (PLEX) plays a key role in enabling product teams to build and ship high-quality web experiences at scale.

We focus on the primary drivers that can impact the overall user experience while managing their business: navigation, preferences, and business profile. We ensure teams can quickly develop and ship their products into the Toast ecosystem while ensuring a consistent and seamless experience to every user in a way that best fits their needs, preferences, and Toast information architecture.

About this role* (Responsibilities)

You’ll join a cross-functional team focused on delivering scalable, user-centric platform experiences that power seamless navigation, personalised preferences, and cohesive profile-based experiences across the Toast ecosystem.

  • Design and build scalable backend services and APIs that power core platform experiences;
  • Contribute to projects that incorporate AI-powered insights and personalisation to improve user experience and conversion.
  • Partnered with frontend, design, product, and data science teams to validate, design, and develop ideas that balance user needs, technical scalability, and drive impact
  • Help identify friction points and contribute to experiments that improve acquisition, onboarding, and retention.
  • Learn and apply best practices in backend development, testing, and performance
  • Participate in code reviews, design discussions, and retrospectives as an engaged team member

Do you have the right ingredients*?

  • 2+ years of professional experience with Java, Kotlin, or another object-oriented language
  • Capacity to tackle complex and ambiguous problems, communicate clearly with others to solve the problem, and share knowledge to help the whole team succeed
  • Enjoys building well-engineered, reliable, and scalable microservices
  • Driven by real-world customer impact
  • Experience working in a team with Agile/Scrum methodology focused on delivering reliable, high-quality software

Bonus Ingredients

  • Professional experience in component testing and E2E testing
  • Experience with AWS technologies like DynamoDB and ECS
  • Exposure to distributed systems, SaaS, SQL, Apache Pulsar
  • Experience working on a platform team
  • Exposure to GraphQL
  • Passion for helping small businesses thrive

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits

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*Bread puns encouraged but not required

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast

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Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com

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