Solution Engineer

4 Months ago • All levels • Devops

Job Summary

Job Description

Sitecore is seeking a Solution Engineer with strong presentation skills, and a technical and digital background. The primary responsibility is to provide technical and strategic support throughout the sales cycle for internal sales teams, partners, prospects, and existing clients. This role will involve working on complex enterprise solutions, requiring a broad technical skillset and strong business acumen. Key responsibilities include supporting sales teams, enabling partners, delivering bespoke demonstrations and Proofs of Concept, occasional public speaking, solution prototyping, and writing technical answers to RFPs. Continuous professional development on the platform and associated technologies is also expected.
Must have:
  • Experience combining technical elements with business needs.
  • Experience demonstrating software with a value-based approach.
  • Ability to resolve complex technical issues.
  • Understanding of cross-channel digital marketing technologies.
  • Ability to manage multiple opportunities calmly.
  • Excellent communication and presentation skills.
  • Excellent team player with self-drive.
  • Committed to continuous professional development.
Good to have:
  • Web Content Management systems experience.
  • Frontend technologies experience (HTML, CSS, React, Angular, Vue).
  • Understanding of MarTech landscape and trends.

Job Details

Description

About Us:     
Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.  
Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and in over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.    
 
About the Role: 
We are looking for a Solution Engineer with strong presentation skills as well as a strong technical and digital background. As a Solution Engineer, your primary responsibility is to deliver technical and strategic support throughout the entire sales cycle for both the internal sales teams as well as for partners, prospects and existing clients. Some of the largest and most complex enterprise solutions in the region, which will require a broad technical skillset and excellent business acumen and insights, will challenge you.
 
What You’ll Do: 
  • Support the sales team with technical aspects of the Sitecore sales processes 
  • Enable and assist partners in the prospecting phase to deliver the best possible solution proposal 
  • Deliver bespoke demonstration scenarios of the Sitecore software solutions 
  • Develop and deliver Proofs of Concept to Sitecore prospect organizations 
  • Deliver excellent demonstrations of the Sitecore products 
  • Occasional public speaking on events in the region 
  • Solution prototyping, delivery, skinning, and presentation 
  • Miscellaneous technical tasks as need arises 
  • Spending a portion of your time learning and upskilling on the platform and new and associated technologies and features. 
  • Writing technical answers and proposals to RFP, RFQ, RFI from prospects
What You Need to Succeed: 
  • Experience with combining technical elements with business needs and business requirements of the clients 
  • Experienced at demonstrating software using a value based approach 
  • Demonstrate the ability to resolve more complex technical issues and integration of multiple products to create solutions 
  • An appreciation and understanding of cross-channel digital marketing Technologies 
  • Manage multiple opportunities in a calm manner 
  • Ability to absorb and integrate large amounts of information in short timescales 
  • Demonstrate excellent communication and presentation skills 
  • Excellent team player, able to work closely with other technical sales and business development colleagues, while at the same time understand the value of self-drive, and the ability to control and prioritize own time independently 
  • Committed to continuous professional development
Additional Skills That Could Set You Apart: 
  • Solid experience and understanding of one or more Web Content Management systems, e-commerce, or digital asset management systems
  • Solid experience with frontend technologies like HTML, CSS, React, Angular, Vue etc.
  • Understanding of the MarTech landscape and trends including SaaS and Headless content solutions.
 Why you should click ‘Apply’: 
  • Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career. 
  • Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably. 
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