Solutions Architect

Workato is seeking a Solutions Architect to join their growing team in Sydney, Australia. This role is pivotal in transforming technology complexity into business opportunity by leveraging Workato's AI-powered enterprise orchestration platform. The architect will conduct deep competitive analysis of integration and automation platforms, provide strategic insights to influence product roadmaps, and support customer success initiatives. The ideal candidate will have 8+ years of experience with integration platforms like Boomi, cloud computing, and enterprise architecture.

Must Have

• Conduct deep competitive analysis of integration and automation platforms.
• Perform hands-on technical evaluations and build proof-of-concepts.
• Develop competitive battlecards and strategic recommendations.
• Influence product roadmap with competitive insights.
• Support Sales and Solutions Engineering in competitive deals.
• Assist Customer Success with strategic project management and enablement.
• 8+ years in solutions architecture, technical presales, product management, or competitive intelligence.
• Deep hands-on expertise with integration platforms, especially Boomi.
• Strong understanding of major iPaaS platforms (MuleSoft, Oracle, IBM, TIBCO, SAP PI/PO).
• Proficiency in cloud computing platforms (AWS, Azure, GCP).
• Solid understanding of enterprise architecture, API management, data governance, and security.
• Exceptional analytical, communication, and strategic thinking skills.

Good to Have

• Master's degree preferred.
• Experience with various automation technologies beyond integration (e.g., RPA, BPM, low-code platforms) is highly desirable.
• Experience with competitive analysis frameworks and tools is a plus.

Perks & Benefits

• Flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
• Driven by innovation and looking for team players.
• Balancing productivity with self-care.
• Vibrant and dynamic work environment along with a multitude of benefits.

About Workato

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Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com

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Why join us?

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Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits

they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider

named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100

recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500

ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz

ranked us the #1 best company for remote workers

Responsibilities

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We are looking for an exceptional Solutions Architect to join our growing team. In this role, you will be responsible to:

• Deep Competitive Analysis:

• Conduct in-depth technical and functional analysis of competitor integration and automation platforms (e.g., Boomi, MuleSoft, Oracle Middleware, IBM, TIBCO, etc.), identifying strengths, weaknesses, unique selling propositions, and architectural nuances.

• Perform hands-on technical evaluations, build proof-of-concepts, and simulate complex use cases to accurately assess competitive capabilities and limitations.

• Monitor market trends, new product releases, and competitive movements within the integration, automation, and AI/Agentic spaces.

• Develop detailed competitive battlecards, whitepapers, and enablement materials for internal teams (Sales, Solutions Engineering, Product, Marketing) to articulate Workato's differentiation and competitive advantages.

• Present competitive findings and strategic recommendations to executive leadership, product management, and sales teams.

• Strategic Insights & Enablement:

• Translate competitive technical findings into clear, concise, and compelling narratives that resonate with both technical and business audiences.

• Collaborate closely with Product Management and Engineering to influence product roadmap decisions based on competitive insights and market gaps.

• Partner with Marketing to develop competitive messaging and positioning for external communications.

• Provide expert guidance and support to the Sales and Solutions Engineering teams in competitive deal cycles, acting as a subject matter expert on competitor platforms.

• Architecture & Enablement Strategy Support (within Customer Success):

• Assist the Architecture & Enablement Strategy teams with project management and coordination activities for key strategic initiatives.

• Define and refine project plans for critical programs within Customer Success, ensuring clear objectives, timelines, and resource allocation.

• Support coordination with multiple cross-functional teams across Workato to ensure seamless execution of customer success initiatives.

• Support the definition and operationalization of advanced enablement programs, such as the Black Belt program and teams, leveraging competitive insights to shape their content and focus areas.

Requirements

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Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field; Master's degree preferred.

• 8+ years of experience in a solutions architecture, technical presales, product management, or competitive intelligence role within the enterprise software/SaaS industry.

• Demonstrable hands-on expertise and deep architectural understanding of integration platforms, specifically with significant experience in Boomi (e.g., Boomi Flow, AtomSphere, MDH, API Management).

• Strong understanding of other major iPaaS/integration platforms (e.g., MuleSoft, Oracle Middleware, IBM, TIBCO, SAP PI/PO) and their respective architectural paradigms (e.g., stateless vs. stateful engines, on-prem vs. cloud-native).

• Experience with various automation technologies beyond integration (e.g., RPA, BPM, low-code platforms) is highly desirable.

• Proficiency in cloud computing platforms (AWS, Azure, GCP) and their services.

• Solid understanding of enterprise architecture patterns, API management, data governance, and security best practices.

• Experience with competitive analysis frameworks and tools is a plus.

Soft Skills / Personal Characteristics

• Exceptional Analytical Acumen: Ability to dissect complex technical details, identify key differentiators, and synthesize information into strategic insights.

• Intellectual Curiosity & Drive: A passion for understanding how technology works, a natural inclination to dig deep, and a continuous learning mindset.

• Strong Communication & Presentation Skills: Ability to articulate complex technical concepts clearly and concisely to both technical and non-technical audiences, including executive leadership.

• Strategic Thinker: Capability to connect tactical analysis with broader market trends and business objectives.

• Collaborative & Influential: Proven ability to work effectively with cross-functional teams (Product, Engineering, Sales, Marketing, Customer Success) and influence outcomes without direct authority.

• Self-Starter & Proactive: Ability to work independently, prioritize tasks, and drive initiatives forward in a fast-paced, dynamic environment.

• High Integrity: Committed to ethical practices and objective analysis in all competitive intelligence efforts.

(REQ ID: 2426)