Solutions Engineer

2 Months ago • All levels • Devops

Job Summary

Job Description

The Solutions Engineer at SingleStore is a trusted technical expert, crucial for demonstrating how SingleStore meets customers' needs. They collaborate with Account Executives to close deals, design Proofs of Concept (POCs), and lead technical evaluations. They also provide feedback to internal teams and are key contributors to the sales process. Responsibilities include closing new business, expanding existing accounts, and designing and deploying POCs. They are expected to understand complex solutions and create high-quality demos.
Must have:
  • Native-level Japanese and professional English proficiency.
  • Experience selling infrastructure software, preferably a database.
  • Understanding of database fundamentals.
  • Expertise executing POCs in customer environments.
  • In-depth understanding of databases and competitive products.
  • Experience making technical presentations.
  • Post-sales experience with database systems.
  • Familiarity with cloud environments and container orchestration.
  • Proficient programming skills in Python, PHP, or other language.
  • Bachelor’s Degree in Computer Science or other technical field.

Job Details

Solutions Engineer, Japan

Position Overview

Solution Engineers (SEs) at SingleStore are solving some of the most cutting-edge technical challenges in today’s data-driven world. When customers evaluate SingleStore, SEs are their trusted technical experts who evaluate, identify, and demonstrate how SingleStore can solve their mission-critical business needs. As key contributors to our sales organization, Solution Engineers add tremendous value to the customer journey and directly impact company growth and revenue.

In this role, you will be responsible for identifying the technical requirements necessary to deliver business value for our Fortune 1,000 customers. Working in partnership with Enterprise Account Executives, you will help to acquire new customers and expand existing accounts. You will do this by leveraging your technical skill set and business acumen to understand complex solutions and create high-quality demos that resonate with our customers.

Role and Responsibilities

  • Partner with Account Executives to close new business (logos) and expand existing accounts
  • Design, develop, and deploy Proofs of Concept (POCs) with prospective customers 
  • Drive the technical evaluation stage of the sales cycle, acting as the technical lead/subject matter expert (query tuning, load testing, etc.)
  • Partner with internal teams (Product, Engineering, etc.) to share feedback on customer needs and requests

Required Skills and Experience

  • Based in the greater Tokyo metropolitan area or planning to relocate there in the near future
  • Native-level Japanese language proficiency and professional-level English proficiency (reading, writing, and speaking)
  • Experience successfully selling infrastructure software, preferably a database, distributed system, or similar product
  • Firm understanding of database fundamentals, including both analytic and transactional processing 
  • Expertise executing POCs, with experience designing and deploying complex technologies into existing customer environments
  • In-Depth understanding of databases, including various competitive products (Oracle, SAP, MySQL, Teradata, etc.)
  • Experience making technical presentations to prospective accounts and existing customers
  • Post-sales experience with database systems, including installation, configuration, and project management
  • Familiarity with cloud environments, container setup, deployment, orchestration (including Kubernetes) 
  • Proficient programming skills in Python, PHP, or other programming language
  • Ability to travel within the region and internationally
  • Bachelor’s Degree in Computer Science or other technical field.

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