Specialist End Client Architect

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a skilled and forward-thinking End Client Architect to develop, support, and maintain the technical architecture for all end-user computing platforms across the organization. This role will be responsible for designing and integrating device platforms, virtual desktops, application access, and user experience technologies—while also providing advanced support for complex technical issues. The architect will help ensure a productive, secure, and reliable digital workplace across a global user base.

How will you make an impact?

• Define and maintain the end-user computing (EUC) architecture strategy in alignment with enterprise IT standards.
• Design scalable, secure, and resilient client computing environments (Windows, macOS, Linux, VDI, Windows 365).
• Evaluate and recommend client-side technologies (e.g., SCCM, Intune, Azure Virtual Desktop).
• Establish standards for endpoint security, configuration management, patching, and application delivery.
• Collaborate with IT Operations, Security, and Service Desk teams to optimize end-user experience and reliability.
• Architect solutions for endpoint lifecycle management, including device provisioning, onboarding, and decommissioning.
• Provide third-tier support for complex technical issues related to end-user platforms and technologies.
• Work closely with global IT teams and regional stakeholders to ensure consistent architecture and service delivery across all locations.
• Translate business and workforce requirements into technical solutions for end-user platforms.
• Contribute to innovation initiatives in areas like zero-trust architecture, digital experience platforms, and automation.
• Create detailed architecture documentation, diagrams, and participate in architecture governance processes.

Have you got what it takes?

• 7+ years of experience in end-user computing or digital workplace technologies, including architecture or design responsibilities.
• Deep knowledge of Microsoft 365, Azure AD, Intune, SCCM/MECM.
• Experience with virtualization platforms such as Windows 365 and Microsoft Cloud PC.
• Solid understanding of identity and access management, device security, and zero-trust models.
• Hands-on experience with Windows, macOS, and Linux environments.
• Scripting or automation experience (e.g., PowerShell, Python is a plus)
• Strong analytical and problem-solving skills.
• Clear communication and documentation abilities.
• Comfortable working across functional teams and engaging with both technical and business stakeholders.

You will have an advantage if you also have:

• Microsoft Certified: Endpoint Administrator Associate / Azure Solutions Architect
• ITIL Foundation or equivalent

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 7115
Reporting into: Tech Manager
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.