Impact

Shipt is looking for a highly skilled System Administrator to join our Experiential Operations team and play a key role in managing our Sprinklr platform and other internal tools. The ideal candidate will be responsible for ensuring the stability, security, and optimal performance of the Sprinklr platform, as well as assisting in the administration and support of various internal tools used by our customer service teams.

As a System Administrator on the Experiential Operations team, you’ll take ownership of administering and optimizing the Sprinklr platform, ensuring it's configured for high performance, secure operation, and alignment with evolving business needs. You’ll collaborate with cross-functional teams to implement system updates, build integrations, troubleshoot issues, and develop enhancements that support operational efficiency.

Beyond Sprinklr, you’ll also manage and support internal tools used across the organization. Handling user access, training, and technical support in coordination with vendors and internal teams. A key part of your responsibilities will include enforcing data security standards, ensuring compliance with regulations like GDPR, and maintaining clear, detailed documentation of system processes. You’ll work closely with teams across the business to understand technology needs, support projects, and provide system updates as needed.

What You’ll Need to Be Successful

• Bachelor's degree required, advanced degree preferred
• Strong technical skills, including SQL, Python, and Java
• Proven experience in system administration, particularly in managing the Sprinklr platform.
• Familiarity with internal tools commonly used in businesses, such as project management, communication, and CRM systems.
• Strong knowledge of system security best practices.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., Sprinklr certification) would be a plus.

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need any accommodations.

Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

Pay Range

Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City: $62,200-$124,600

All other locations: $51,400-$102,900

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.