Sr. Account Mgt. Specialist

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.

The Client Services team's core pillars are to build advertising relationships, deliver against and grow revenue, and exceed client expectations while driving success against their business. Our team thrives on finding ways to hit our clients KPI’s and bring their goals to life. These themes also correlate to dedication and passion to stretch, adapt, and build on experiences daily while delivering results our customers can count on in a fast-paced environment.

This Taiwan-based role will support clients and business growth in Hong Kong.

Responsibilities include:

• Provide professional editorial support for various ad products including keyword proposals, copywriting and ad appeal requests.
• Monitor campaign delivery and performance, troubleshoot and escalate editorial, delivery and performance issues, and provide optimization strategies and upselling opportunities.
• Collaborate with sales effectively to strengthen customer relationships by professionally handling editorial and ad support enquiries raised by clients and agencies.
• Develop and provide strategic insights, campaign summaries and recommendations, and regular account reviews and reports to clients.
• Support monetization projects with creative development to maximize revenue potential.
• Maintain keyword database and ad reports to support various business needs.
• Actively research, test and propose new approaches to improve results.

Minimum Qualifications:

• Bachelor or Arts or equivalent experience.
• 3-5+ years of sales/marketing experience; search engine marketing or related experience.
• A background working with clients and/or in a client services role.
• Demonstrated experience and passion in managing and optimizing advertising campaigns to achieve business goals.
• Good written and verbal communication skills.
• Good computer skills including advanced knowledge of Google Suite and Microsoft Excel.
• Ability to handle multiple priorities.
• Strong attention to detail and organizational skills.
• Ability to creatively solve problems and uncover opportunities through the use of data, analytics, and critical thinking.
• Cantonese speaking is required.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements.

If you’re curious about how this factors into this role, please discuss with the recruiter.