Job Summary:

PayPal is seeking a motivated Account Representative to support the acquisition and growth of Large Enterprise merchants across Hong Kong, Korea, and Taiwan (HKT). This individual contributor role suits a rising sales professional eager to build strong merchant relationships and drive adoption of PayPal’s payment solutions, especially for cross-border commerce.

Key responsibilities:

• Identify and engage enterprise merchants
• Support onboarding and promote cross-border capabilities
• Assist in developing growth plans and long-term relationships
• Participate in business reviews and resolve challenges
• Share merchant insights to inform product strategy
• Communicate product updates and support integration
• Collaborate with internal teams to deliver solutions
• Partner with Marketing on campaigns and collateral
• Support contract discussions with Customer Service
• Identify expansion opportunities within existing accounts

Job Description:

Essential Responsibilities:

• Pursue net new business through strategic prospecting and drive the sales cycle from prospecting to close.
• Build and nurture strong relationships with key decision-makers and stakeholders during the initial sales cycle, acting as a trusted advisor by understanding clients' challenges.
• Analyze customer needs via discovery, articulate value, and develop strategies tailored to each organization, identifying potential products in collaboration with solutions architects.
• Deliver customized presentations, written proposals, and provide subject-matter expertise to drive forward new sales opportunities.
• Negotiate and close complex customer contracts, determining project scope, timeline, pricing, and agreements, ensuring seamless contract execution and customer onboarding.

Expected Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• 3 years of experience in B2B sales, business development, or account management
• Exposure to enterprise clients or complex sales cycles preferred
• Familiarity with online payments or eCommerce is a plus
• Strong communication skills in English and Chinese (written and verbal)
• Self-starter with a proactive mindset and ability to work independently
• Comfortable collaborating across teams and managing multiple priorities
• Willingness to travel within the region to support merchant engagement