Sr Analyst, Global Compliance, ABC, Ethics, and Rep Risk

PayPal

Job Summary

This role, reporting to the Head of Global Compliance, focuses on developing and enhancing compliance capabilities in anti-bribery and corruption (ABC), ethics (including conduct, whistleblowing, and conflicts of interest), and reputational risk. The Senior Analyst will support adherence to international regulations like FCPA and UK Bribery Act, manage content compliance programs, and provide advisory support to business units, ensuring business goals are met while mitigating risks.

Must Have

  • Collaborate internally to influence the quality and effectiveness of risk management processes
  • Analyze and assess risks to provide informed recommendations for mitigation strategies
  • Work outside defined processes to determine appropriate actions in complex situations
  • Serve as a subject matter resource for entry-level and developing colleagues on risk management practices and strategies
  • Engage with stakeholders to communicate risk assessments and proposed solutions
  • Develop compliance requirements that achieve business goals while balancing anti-bribery and corruption, ethics, and reputational risk concerns
  • Support the Anti-Bribery and Corruption compliance program, ensuring adherence to local and international regulations
  • Support the Ombuds & Ethics compliance program by ensuring adherence to internal and external requirements around whistleblowing, conflicts of interest, and conduct
  • Support the management of content compliance program, ensuring adherence to key regulations
  • Develop and deliver ethics and ABC training programs for employees at all levels
  • Provide advisory support to business units on ethics and ABC-related matters
  • Monitor and review third-party relationships, including due diligence processes
  • Monitor the effectiveness of controls established for compliance with relevant policies under the Ombuds & Ethics program
  • Stay current with regulatory changes and industry best practices
  • Develop and implement content moderation policies and procedures aligned with DSA, OSA, and other relevant regulations
  • Engage in cross-functional crisis management protocols for high-risk content situations
  • Coordinate with legal teams on content-related litigation and regulatory inquiries
  • Minimum of 5 years of relevant work experience and a bachelor’s degree or equivalent experience

Good to Have

  • Experience working with compliance policies and governance
  • Practical experience working with ethics concerns, including whistleblowing / speaking up, conflicts of interest, or conduct issues
  • Practical experience and knowledge of regulations dealing with user-generated content and content moderation, such as the EU Digital Services Act (DSA) or the UK Online Safety Act (OSA)

Perks & Benefits

  • Flexible work environment
  • Employee shares options
  • Health insurance
  • Life insurance
  • Benefits to help you thrive in every stage of life
  • Resources to help you care for your financial, physical, and mental health

Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Reporting to the Head, Global Compliance, Anti-Bribery and Corruption, Ethics, and Rep Risk, this role will further develop and enhance compliance capabilities around anti-bribery and corruption risk areas, ethics (including conduct, whistleblowing, and conflicts of interest) and reputational risk.

Job Description:

Essential Responsibilities:

  • Collaborate internally to influence the quality and effectiveness of risk management processes.
  • Analyze and assess risks to provide informed recommendations for mitigation strategies.
  • Work outside defined processes to determine appropriate actions in complex situations.
  • Serve as a subject matter resource for entry-level and developing colleagues on risk management practices and strategies
  • Engage with stakeholders to communicate risk assessments and proposed solutions.

Expected Qualifications:

  • 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Your way to Impact

  • You will work closely with first-line stakeholders to develop compliance requirements that achieve business goals while balancing anti-bribery and corruption, ethics, and (to a lesser extent) reputational risk concerns.
  • You will be responsible for supporting the Anti-Bribery and Corruption compliance program, ensuring adherence to local and international regulations, including the US Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act (UKBA).
  • You will also be responsible for supporting the Ombuds & Ethics compliance program by ensuring adherence to internal and external requirements around whistleblowing, conflicts of interest, and conduct.
  • You will also be responsible for supporting the Anti-Bribery and Corruption compliance program, ensuring adherence to local and international regulations, including the US Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act (UKBA).
  • Finally, to a lesser degree, you will help support the management of our content compliance program, ensuring adherence to key regulations including the EU Digital Services Act (DSA), the UK Online Safety Act (OSA), and other relevant content and platform regulations.

Your day-to-day

In your day-to-day role you will:

  • Develop and deliver ethics and ABC training programs for employees at all levels.
  • Provide advisory support to business units on ethics and ABC-related matters.
  • Monitor and review third-party relationships, including due diligence processes.
  • You will monitor the effectiveness of controls established for compliance with relevant policies under the Ombuds & Ethics program.
  • Stay current with regulatory changes and industry best practices.
  • Develop and implement content moderation policies and procedures aligned with DSA, OSA, and other relevant regulations, including notice-and-action mechanisms for illegal content and user appeals and transparency reports as required by regulations.
  • Engage in cross-functional crisis management protocols for high-risk content situations.
  • Coordinate with legal teams on content-related litigation and regulatory inquiries.
  • Collaborate internally to influence the quality and effectiveness of risk management processes.
  • Analyze and assess risks to provide informed recommendations for mitigation strategies.
  • Work outside defined processes to determine appropriate actions in complex situations.
  • Serve as a subject matter resource for entry-level and developing colleagues on risk management practices and strategies.
  • Engage with stakeholders to communicate risk assessments and proposed solutions.

What do you need to bring

  • Minimum of 5 years of relevant work experience and a bachelor’s degree or equivalent experience.
  • Practical experience dealing with higher-risk areas for bribery and corruption and basic understanding of ABC laws and regulations, including the FCPA and UKBA.
  • Proven track record in helping drive positive outcomes between compliance and business leaders.
  • Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure.
  • A high-level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills.
  • Strong ability to inspire/foster an inclusive/diverse culture.
  • Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
  • Ability to communicate complex matters in a simple and clear manner.
  • Excellent ability to analyze risks in complex business processes and recommend controls to mitigate those risks.

Additional Considerations

  • Advantage if you have experience working with compliance policies and governance.
  • Advantage if you also have practical experience working with ethics concerns, including whistleblowing / speaking up, conflicts of interest, or conduct issues.
  • Advantage if you also have practical experience and knowledge of regulations dealing with user-generated content and content moderation, such as the EU DSA or the UK OSA.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Travel Percent:

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PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

About Us

PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless.

Learn more at PayPal.com/Jobs

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