eDiscovery Program Manager

We are seeking a highly skilled eDiscovery Project Manager responsible for developing and executing plans for the preservation, collection, review, and production of electronic data. This role involves coordinating with internal PayPal teams and external counsel, serving as a key partner in managing client relationships. Responsibilities include organizing daily activities, developing and implementing new programs, monitoring projects, evaluating program strengths, and developing budgets and plans to support organizational objectives.

Must Have

• 5+ years relevant experience
• Bachelor’s degree or equivalent combination of education and experience
• Solid understanding of eDiscovery and litigation support industry
• Extensive experience with Relativity platform, including RelativityOne and administration/backend configuration
• Demonstrated proficiency across all phases of the Electronic Discovery Reference Model
• SQL scripting and database management capabilities
• Proven experience with Microsoft 365 and Google Workspace collections
• Proficiency with forensic collection tools (e.g., OpenText Forensic (EnCase), FTK, Cellebrite, Oxygen, Magnet AXIOM, SUMURI)
• Experience managing large-scale, complex litigation matters
• Demonstrated experience producing data to government agencies and regulatory bodies
• Familiarity with data processing platforms and methodologies

Good to Have

• Relativity Certified Administrator (RCA)
• Additional Relativity certifications (e.g., Analytics Specialist, Data Management Specialist, Processing Specialist, Project Management Specialist)
• Additional industry certifications (e.g., ACEDS, EnCE, CFCE)

Perks & Benefits

• Flexible work environment
• Employee shares options
• Health insurance
• Life insurance
• Medical benefits
• Dental benefits
• Vision benefits
• Balanced hybrid work model (3 days in office, 2 days home/office)

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are seeking a highly skilled eDiscovery Project Manager who will be responsible for developing and executing plans for the preservation, collection, review and production of electronic data in coordination with both internal teams at PayPal and external counsel. They will serve as a key partner in managing assigned client relationships across PayPal.

Job Description:

Essential Responsibilities:

• Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.
• Organize daily activities based on organizational goals.
• Develop and implement new programs that support objectives.
• Monitor projects and oversee project managers.
• Evaluate program strengths and weaknesses.
• Develop program budgets and plans.
• Meet with stakeholders to discuss program status and goals.
• Improve strategies with the marketing team.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Key Responsibilities:

• Lead end-to-end eDiscovery projects from initial consultation through final production
• Manage project scope, timelines, budgets, and client expectations across multiple concurrent matters
• Coordinate cross-functional teams including attorneys, technical staff, and vendors
• Develop and maintain project documentation, workflows, and status reports
• Oversee data preservation, and collections from Microsoft 365 and Google Workspace environments
• Manage data processing workflows in Relativity, including optimization and troubleshooting
• Execute complex productions adhering to varying specifications and legal requirements, including productions to government agencies
• Perform forensic collections and analysis when required
• Develop and maintain scripts to automate workflows and enhance efficiency
• Configure and administer Relativity backend infrastructure and databases

Qualifications:

• A solid understanding of eDiscovery and the litigation support industry which is typically a result of several years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers
• Extensive experience with the Relativity platform, including RelativityOne and other Relativity products, including administration and backend configuration
• Demonstrated proficiency across all phases of the Electronic Discovery Reference Model:
• Information governance and identification
• Preservation and collection
• Processing and review
• Analysis and production
• SQL scripting and database management capabilities
• Proven experience with Microsoft 365 and Google Workspace collections
• Proficiency with forensic collection tools (e.g., OpenText Forensic (EnCase), FTK, Cellebrite, Oxygen, Magnet AXIOM, SUMURI)
• Experience managing large-scale, complex litigation matters
• Demonstrated experience producing data to government agencies and regulatory bodies, including understanding of specific formatting and protocol requirements
• Familiarity with data processing platforms and methodologies
• Relativity Certified Administrator (RCA) highly desired
• Additional Relativity certifications preferred (e.g., Relativity Analytics Specialist, Relativity Data Management Specialist, Relativity Processing Specialist, Relativity Project Management Specialist)
• Additional industry certifications valued (e.g., ACEDS, EnCE, CFCE)

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com .

The US national annual pay range for this role is $94,000 to $156,200

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us .

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com .

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.