Senior Quality Program Manager

Lead a Transformation Program driving Quality, Compliance and Standardization to improve customer experience. This role involves improving agility and integration of critical processes across the organization, contributing to a significant transformation with high visibility. The Senior Quality Program Manager will be responsible for successful completion of the Quality and Compliance Program across the Image Guided Therapy Cluster, focusing on standardization and consolidation of Legal manufacturer, Management, and Quality Management Systems.

Must Have

• Lead a Transformation Program driving Quality, Compliance and Standardization.
• Globally lead and manage the program across the cluster.
• Manage strategy and program roadmap, resources, and budget.
• Manage stakeholders with conflicting priorities.
• Lead, monitor and report on Program progress.
• Develop and guide overall governance & program management structure.
• Ensure transformation/continuous improvement projects are delivered on time/budget and with agreed scope.

Good to Have

• Master degree preferred

Job Description

In this role, you have the opportunity to

lead a Transformation Program driving Quality, Compliance and Standardization which improves customer experience. Improve agility and integration of critical processes across the organization to better serve customers and improve Quality.

This Transformation journey is exciting and challenging; The role contributes to a true transformation and it will have significant visibility and the space to make a real difference for our employees and our customers as we move towards standardization within the organization and delivering solutions to our customers. We are looking for an expert Program Manager with experience in Medical device Quality and Regulatory domain.

You are responsible for

• Successful completion of Quality and Compliance Program across Image Guided Therapy Cluster with focus on Standardization, and Consolidation of Legal manufacturer, Management and Quality Management Systems.
• Globally lead and manage the program across the cluster working with Management Teams, Site leaders, Deployment leads and execution teams.
• Manage strategy and program roadmap, resources, and budget to successfully meet cluster and business commitments.
• Manage stakeholders with conflicting priorities in a complex organization to deliver results.
• Lead, monitor and report out on Program progress to different layers within the organization.
• Direct employees and give operational guidance, both technically and organizationally. Build communication bridges and ensure effective cross functional implementation across the organization working with corporate and local businesses.
• Develop and guide the overall governance & program management structure for initiatives/transformation/continuous improvement projects including operating plans and way of working using key project management tools (Risk Management Plan, Program/Project Plan, Schedule, Resource Plan, Daily Management, RACIs, etc.) to mitigate risks, provide clear direction and ensure execution.
• Ensure transformation/continuous improvement projects are delivered on time/budget and with the agreed-upon scope. You will work closely with process owners, functions, and initiative owners to deliver tools and standardized processes.

You are a part of

You will be part of IGT Quality team and global Q&R organization and will be reporting to the IGT Quality PMO.

To succeed in this role, you should have the following skills and experience

• Bachelor degree required, Master degree preferred plus a minimum of 5 years of related experience in innovation, strategy, operations, business environment.
• Excellent process improvement/lean experience, managing large, multi-site project/programs within complex cross-functional organizations and/or environment with several disciplines
• Experience in medical device industry with an understanding of Legal Manufacturers, Management and Quality Management Systems.
• Strong industry standard Project Management knowledge and application of tools and techniques (MS Project, PMBOK) and ability to execute continuous improvement methodologies, tools and problem solving techniques
• Demonstrated change management, communication interpersonal skills, including verbal and content at multiple levels within organization
• Able to coordinate between different functions and ensure integrated plan will be executed.
• Experience in a large multinational company.
• Ability to drive decision-making while concisely communicating detailed information and strategic decisions to project partners of all levels
• Experienced in leading and influencing teams in a virtual, global/multi- cultural, cross functional and multi-location matrixed organization
• Proactive and able to act on own initiative
• Can operate both on strategical and tactical level w.r.t. project approach, priorities, risk management etc.
• Ability to train, coach and motivate people.

How we work together

We believe that we are better together than apart. For this role, it means working in-person at least 3 days per week.

About Us

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business

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• Discover our rich and exciting history

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• Learn more about our purpose

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at . Learn more about our culture of impact with care here

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About Us

At , we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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