Job Summary:
The Senior Director of Identity, Authentication & Bot Prevention will be responsible for leading the comprehensive strategy for managing fraud risks associated with PayPal’s customers identity, authentication and Bot attacks prevention. This pivotal role requires a visionary leader who can effectively navigate the complexities of risk management while leveraging advanced analytics, data science and innovative solutions to enhance risk mitigation strategies. The Senior Director will ensure the safety and integrity of our Identity and Authentication platforms while upholding our commitment to consumer protection.
Job Description:
Responsibilities
- Strategic Leadership in Identity fraud prevention, Authentication & Bot Prevention:
- Define and implement a robust identity risk management framework that aligns with the organization’s mission to provide secure and reliable financial services.
- Influence and engage with C-level executives, articulating complex strategies and their business implications.
- Develop targeted strategies to address specific risks associated with identity fraud, authentication requirements and bot attacks.
- Onboarding and Identity Verification:
- Direct the design of secure and efficient onboarding and identity verification processes to enhance the safety of the platform, while maintaining high business performance.
- Utilize AI and machine learning to identify and mitigate risks associated with fraudulent or deceptive entities during onboarding and platform login.
- Team Leadership and Cross-Functional Collaboration:
- Build and lead a high-performing team that fosters innovation, collaboration, and effective execution.
- Partner with Product, Engineering, Data Science, and Compliance teams to design risk strategies that enhance the safety of the platform and enable business objectives.
- Global Perspective and Scalability:
- Lead risk management efforts across diverse markets, addressing the unique needs of various segments and regulatory environments.
- Ensure that risk management solutions are scalable and adaptable to emerging trends and underserved markets.
Requirements
- Experience: 13+ years in risk management, fraud prevention or financial services, with 10+ years in senior leadership roles.
- Organizational Leadership: Proven track record of effectively leading, globally distributed teams of 40+ members.
- Education: Bachelor’s degree in a quantitative discipline; advanced degree preferred.
- Domain Expertise: In-depth knowledge of Identity & authentication risks, technologies, regulations.
- Innovation Leadership: Demonstrated success in driving innovative risk management solutions using advanced analytics and technology.
- Executive Presence: Exceptional ability to influence and engage with C-level executives, articulating complex strategies and their business implications.
- Collaboration Skills: Proven success in working cross-functionally with analytics, engineering, product, and compliance teams to deliver impactful solutions.
- Analytical Mastery: Expertise in leveraging data and analytics to inform risk strategies and optimize outcomes.
- Global Perspective: Experience managing programs across multiple geographies, accounting for regional nuances and regulatory variations.
- Change Agent: Skilled at navigating ambiguity, adapting to rapid changes, and prioritizing evolving requirements.
Preferred Qualification:
- Advanced degree in a quantitative discipline.