Sr Experience Designer

As a Senior Experience Designer at Venmo, you will craft end-to-end financial experiences for millions of users globally. This role involves collaborating closely with product and engineering partners to inform strategy, shape the roadmap, and drive execution, delivering seamless and intuitive financial products. You will blend strategic thinking with high-quality execution, focusing on user-centered design to build trust and security. The position is part of the Consumer Financial Services (CFS) design team, responsible for money management features, including Venmo Balance, deposits, automated money tools, Crypto, Teen accounts, and financial products like Venmo Debit and Credit Cards, shaping Venmo’s financial ecosystem.

Must Have

• Craft end-to-end experiences for millions of users
• Inform strategy, shape roadmap, and drive execution
• Collaborate cross-functionally with product, engineering, content design, and user research
• Contribute to planning and estimation
• Produce polished design deliverables
• Leverage and enhance design systems, tools, and templates
• Optimize design processes
• Foster collaboration across disciplines
• Lead design initiatives and guide best practices in UX methodology, process, and execution
• 5+ years of experience leading and shipping consumer mobile app experiences
• Comfort in operating in fast-paced, ambiguous environments
• Excellent communication and collaboration skills
• Confident in presenting to senior and executive audiences
• Exceptional craft skills, including building realistic prototypes and working fluently with design systems
• Deep understanding of product design methodologies and lifecycle
• User-centered mindset, with experience leveraging design research
• Highly self-sufficient, able to manage design responsibilities independently
• General awareness of front-end technologies (JavaScript, HTML/CSS)

Good to Have

• Experience in fintech or financial products

Perks & Benefits

• Flexible work environment
• Employee shares options
• Health insurance
• Life insurance

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As a Senior Experience Designer at Venmo, you'll craft end-to-end experiences for millions of users worldwide. Working closely with product and engineering partners, you'll help inform strategy, shape the roadmap, and drive execution to deliver seamless, intuitive financial experiences.

This role demands a seasoned designer with a deep commitment to user-centered design—someone who can blend strategic thinking with high-quality execution to build trust and security within our financial products.

Job Description:

Essential Responsibilities:

• Perform product designs specialized in experience design knowledge and developed business expertise
• Lead projects and/or programs within the product function with moderate scope impacting function or sub-function
• Create customer experiences across digital and physical products within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

As a Senior Experience Designer at Venmo, you'll craft end-to-end experiences for millions of users worldwide. Working closely with product and engineering partners, you'll help inform strategy, shape the roadmap, and drive execution to deliver seamless, intuitive financial experiences.

This role demands a seasoned designer with a deep commitment to user-centered design—someone who can blend strategic thinking with high-quality execution to build trust and security within our financial products.

This role sits on the Consumer Financial Services (CFS) design team, which is responsible for Venmo's money management features, including Venmo Balance, deposits, automated money tools, Crypto, Teen accounts, and financial products like the Venmo Debit and Credit Cards. We work adjacent to the Core Experiences and Business Profiles teams, collaborating with researchers and content designers within Venmo’s XD organization to deliver innovative and user-friendly financial solutions.

The CFS teams shapes Venmo’s financial ecosystem, delivering visually sophisticated experiences that resonate with our users. You'll leverage design patterns, advocate for best practices, and influence stakeholders to champion your vision—all while pushing the boundaries of what’s possible in digital finance.

Responsibilities:

• Collaborate cross-functionally with product management, engineering, content design, and user research to create and deliver best-in-class products and services using a customer-focused, iterative design process.
• Contribute to planning and estimation, ensuring alignment across workstreams and setting clear expectations.
• Drive high-quality execution by producing polished design deliverables aligned with product goals—managing your work independently and effectively presenting to stakeholders, including executives.
• Leverage and enhance design systems, tools, and templates to create scalable, consistent experiences.
• Optimize design processes, recommending new methods or refining existing approaches to improve efficiency and impact.
• Foster collaboration across disciplines, driving excellence in design execution and influencing product direction.
• Lead design initiatives, guide best practices in UX methodology, process, and execution.

Requirements:

• 5+ years of experience leading and shipping consumer mobile app experiences, with a strong track record of measurable impact.
• Comfort in operating in fast-paced, ambiguous environments, paired with excellent communication and collaboration skills; confident in presenting to senior and executive audiences.
• Exceptional craft skills, including the ability to build realistic prototypes and work fluently with design systems, pattern libraries, repositories, and internal design tooling
• Deep understanding of product design methodologies and lifecycle, across multiple channels and platforms.
• User-centered mindset, with experience leveraging design research to uncover insights and inform decisions.
• Highly self-sufficient, able to manage design responsibilities independently and balance iterative exploration with milestone-driven delivery.
• General awareness of front-end technologies (JavaScript, HTML/CSS) and how they impact design implementation.
• Experience in fintech or financial products is a plus

Additional Job Description:

Work Permit and Relocation Prerequisites: Must already possess valid authorization to work in the country where the position is advertised/located. Relocation support will not be provided for this role.

Subsidiary: PayPal

Travel Percent: 0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

About Us

PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless. ​

Learn more at PayPal.com/Jobs

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