Sr. Field Engineer System Implementation - Remote

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.

Job Description

NOTE: Remote + Travel up to 85%

Scope of Responsibilities

• Act as Lead Field Engineer (FE) on large projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced FEs.
• Post-sale implementation of voice and data communications systems.
• Performs specific system configuration, programming, optimization, testing, and documentation tasks.
• Works with other FEs, Tech Support, Product Groups, and/or others to characterize system defects during system implementation and, on occasion, during the maintenance phase.
• Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations.
• Responsibilities include the optimization, support, maintenance, testing and documentation of complex communications systems.
• Provide technical support of specialized systems and product applications, including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25, and data infrastructure.
• Provide weekly reports of activities and accomplishments.
• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.
• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.

Highly Preferred Qualifications:

• Total familiarity with the latest technologies and troubleshooting techniques.
• Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration, and maintenance systems including cabling, routers, switches, firewalls, and bridges.
• Capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
• Strong knowledge of standard telephony and dedicated data circuits, as well as knowledge of packet-switching techniques
• Highly computer literate with proficiency in MS Word, Excel, Outlook, and Access

Target Base Salary Range: $70,000 - $80,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-REMOTE

Basic Requirements

• H.S. Diploma or G.E.D
• 2+ Years of professional experience in LMR, RF Systems, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment or IT Systems
• Must be a US Citizen and able to obtain background clearance as required by a US Government customer

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!