Sr. Product Manager, Platform - Integrations Technology

7 Months ago • 3 Years + • Product Management

Job Summary

Job Description

The Sr. Product Manager, Platform - Integrations Technology role at Coupa involves driving the product roadmap for customer implementations and establishing a no-code integration paradigm. The Product Manager will collaborate with various teams, manage the product lifecycle, and focus on solving customer pain points with innovative solutions. This role requires a strong understanding of SaaS and cloud products and experience with integration concepts. The goal is to streamline customer implementations and improve the overall experience. The job involves innovating simple, elegant no-code integration experiences and understanding direct and indirect spend management.
Must have:
  • Minimum 3 years of PM experience in SaaS/Cloud company.
  • Familiarity with integration concepts such as REST, OAuth/OIDC, webhooks.
  • Ability to use and explain configurable products.
Good to have:
  • Experience with iPaaS is a plus.
  • Experience working cross-functionally in SaaS organizations.

Job Details

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.


Why join Coupa?


🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 


Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 


The Impact of a Product Manager to Coupa:


As the Product Manager for Coupa’s Implementation Experience, you will own and execute a product roadmap designed to streamline customer implementations and establish a no-code integration paradigm across the Coupa ecosystem. Your work will directly impact mid-market customers, strategic partners, suppliers, and third-party application developers.You act as the bridge between business stakeholders, engineering, services, and user experience teams, being the voice of the customer. Your role will range from optimizing profitability of existing products to innovating new product ideas grounded in market and customer insights. You’ll leverage your unique blend of business acumen and technical expertise to turn vision into reality, focusing on solving customer pain points with elegant solutions for broad market adoption.


What You'll Do:
  • Drive roadmap planning and execution for Coupa’s Implementation Experience portfolio
  • Establish and evangelize a “Quickstart Framework” to simplify implementation and configuration
  • Innovate simple, elegant no-code integration experiences
  • Manage the full product lifecycle: strategy, roadmap, feature design, development, go-to-market, support, and adoption
  • Collaborate closely with UX and engineering teams during design, build, and testing phases
  • Support multiple development and delivery teams in managing a customer and innovation-driven roadmap
  • Develop a broad understanding of direct and indirect spend management


What You Will Bring To Coupa:
  • Minimum 3 years of Associate PM or PM experience in an innovative SaaS/Cloud product company or a similar software leadership role
  • Strong familiarity with integration concepts such as REST, OAuth/OIDC, webhooks, and data transformation
  • Experience with iPaaS is a plus but not required
  • Ability to use and explain deeply configurable products and their business impact
  • Innovative, entrepreneurial mindset with a hands-on approach
  • Experience working cross-functionally in SaaS organizations, using data to generate actionable insights
  • Deep empathy for customers with a commitment to meaningful product improvements
  • Strong understanding of UX importance and experience driving usable, well-designed solutions with clear UX standards


Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 


Please be advised that inquiries or resumes from recruiters will not be accepted.


By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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