Sr. Technical Program Manager

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.  Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.  The Impact of a Sr. Technical Program Manager  to Coupa:   XXXX What You'll Do:

• Responsible for technical project planning (including release planning), management, and oversight for key initiatives across the whole engineering organization including development and cloud operations
• Ability to understand the technical details and drive the projects through all phases from design to implementation and post-implementation monitoring/support
• Ability to scale the PMO function by rolling out program frameworks, tooling and automation
• Manages and appropriately escalates: delivery impediments, risks, issues, and changes associated with the product development initiatives
• Focused on the end goal and ability to define clear success criteria and drive the team to deliver on the same
• Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values
• Assessing the Scrum Maturity of different teams and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Must be on the ground and understand the details to facilitate discussions, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information

What will you bring to Coupa:

• 8+ total years of being a Technical Program Manager or Technical/Engineering leader
• Bachelor’s degree in a technical field preferred. MBA desired.
• Prior experience in release planning and management is highly desirable
• Strong technical skills and excellent organization/prioritization/communication skills
• Highly organized, great attention to detail, follow-up and follow-through, prioritizing across multiple concurrent initiatives and shifting demands
• Demonstrated experience in planning and managing complex release cycles from planning, tracking, sign-offs, deployments to post-deployment activities
• Must have demonstrated experience in building highly scalable frameworks and programs to support large engineering initiatives
• Must have hands-on experience working on complex projects touching various components across applications and stack layers
• Must have demonstrated skills to effectively balance multiple work streams with correct prioritization and attention to detail
• Experience on SaaS-based projects and working knowledge of cloud-based software
• Must understand how software gets shipped and all the pieces that need to fall into place with some experience with Jenkins/GitHub etc.
• Detailed knowledge of Jira workflows and setup administration. Hands on experiencepreferred
• Ability to successfully collaborate and work in a truly global team setup across different time zones
• Is a self-starter with great attention to detail and follow-through and who is resourceful and adept at managing through chaos to reach a goal
• Experience with onboarding of new acquisitions/teams and lead discussions on transition and streamlining of tools/practices/workflows is desirable

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.  Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.