Student Assistant for Service - join a dynamic team!

2 Months ago • All levels

Job Summary

Job Description

Bosch Rexroth is seeking a student assistant for their Service department. The role involves assisting customers via phone, email, and chat, guiding them on Bosch Rexroth Services, and managing customer inquiries through a CRM system. Responsibilities also include administrative tasks such as updating customer data, preparing reports, and following up on orders. The student will contribute to optimizing service processes and work 10-15 hours per week, with flexibility for studies. The company is a leading global supplier in automation, ensuring efficient, strong, and safe movement of machines and systems. They are described as an attractive, flexible, and social workplace with good opportunities for personal and professional development.
Must have:
  • Proactive and curious to learn.
  • Ability to manage multiple tasks.
  • Good written and oral communication in English.
  • Proficiency in administrative and coordination tasks.
  • Good IT skills and experience with Microsoft Office.
  • Quick learner of new systems.
Good to have:
  • Studying within export, technical, engineering, logistics, or administration.
  • Experience with SAP, ERP, and CRM systems.
  • Positive, responsible, and independent work attitude.
  • Outgoing, approachable, and service-minded.
  • Ability to handle busy periods calmly.
Perks:
  • Attractive, flexible, and social workplace.
  • Good opportunities for personal and professional development.
  • Learn to deliver good customer experience.
  • Learn to communicate from a commercial perspective.
  • Learn to handle overall problem-solving.
  • Gain experience with SAP, ERP, and CRM systems.

Job Details

Firmabeskrivelse

Bosch Rexroth er en international virksomhed med hovedkontor i Tyskland og en del af Bosch-koncernen. Som en af verdens førende leverandører inden for automation sikrer Bosch Rexroth effektiv, stærk og sikker bevægelse af maskiner og systemer uanset størrelse.

Vi er en virksomhed, som har global erfaring inden for markedssegmenterne: mobile applikationer, industri hydraulik samt fabriksautomatisering. Vi er 75 medarbejdere i Danmark, som er fordelt på hovedkontoret i Ballerup samt vores salgskontor i Randers.

Du bliver en del af en attraktiv, fleksibel og social arbejdsplads med gode muligheder for personlig og faglig udvikling. Vi forventer en ugentlig arbejdstid på 10-15 timer, hvor der tages hensyn til dit studie.

Stillingsbeskrivelse

Er du en serviceminded studerende, der brænder for at hjælpe andre og bidrage til en positiv oplevelse? Vil du have et spændende studiejob, hvor du kan udvikle dine kompetencer inden for teknisk support, kundepleje og administration? Så er du måske vores nye studentermedhjælper!

Som vores nye studentermedhjælper kommer du blandt andet til at:

  • Bidrage til besvarelse af henvendelser via telefon, e-mail & chat.
  • Indgå i dialog & vejledning af kunder, interne såvel som eksterne, vedr. Bosch Rexroth Services.
  • Registrere, administrere & følge op på kundehenvendelser via vores CRM system.
  • Assisterer teamet med administrative opgaver, eks. opdatering af kundedata, udarbejdelse af rapporter, opfølgning på kundeordrer eller lignende.
  • Bidrage til at optimere vores serviceprocesser.

Kvalifikationer

Det er ikke så afgørende hvilken uddannelse du er i gang med, og om du er i din bachelor, kandidat eller lignende uddannelsesniveau. Vi bliver dog rigtig begejstrede, hvis du kan sige ’Ja’ til flere af tingene herunder:

  • Har du masser af gåpåmod og er du nysgerrig på at lære nyt?
  • Trives du i at have mange bolde i luften og håndtere mange opgaver?
  • Er du god til at kommunikere – skriftligt, mundtligt også på engelsk?
  • Trives du med administrative opgaver og en koordinerende rolle?
  • Kan du se at stillingen er relevant for din uddannelse?
    (indenfor fx. eksport, teknik, ingeniør, logistik, administration)
  • Har du et godt kendskab til Microsoft Office, generelt har gode IT-færdigheder og er hurtig til at lære nye systemer?

Du vil som studentermedhjælper hos os lære at levere den gode kundeoplevelse, kommunikere ud fra et kommercielt perspektiv og håndtere overordnet problemløsning. Udover Microsoft Office vil du lære at bruge SAP, herunder ERP- og CRM-systemer. 

Vi ser frem til at have en kollega som er positiv og ansvarsfuld, der gerne vil være en del af teamet og samtidig er selvstændig. Det er vigtig for den position du kommer til at have, at du er udadvendt, imødekommende og serviceminded - også de dage, der er lidt travlt. 

Du kommer ind i et dynamisk team på fire medarbejdere, hvis mantra er at finde løsninger på kundernes behov og skabe den ultimative gode kundeoplevelse. Vi sætter pris på at have det sjovt og sætter en ære i vores arbejde.

Yderligere informationer

Vi kalder ind til samtaler i ugerne 32-33 med ønsket ansættelse i september. 

Hvis du har spørgsmål til stillingen, er du velkommen til at ringe til afdelingsleder Dennis Madsen: +45 36349403

Vi glæder os til at læse din ansøgning og CV.

Ansøgningsfrist den 3. august 2025

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