Supplier Operations Manager, Infrastructure Services

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Join Apple and help reimagine the way we work. We are seeking a dynamic, energetic and motivated leader to join the Infrastructure Services Business Operations - Global Purchasing Operations (GPOPs) team as an Infrastructure Supplier Operations Manager. This team is responsible for Data Center (DC) supplier operations within Infrastructure Services and works collaboratively with multi-functional teams to improve the supply chain process and develop innovative fulfillment strategies.

The Supplier Operations Manager will lead a team of Supplier Operations analysts while working closely with other key cross-functional teams within Corporate Procurement, Material Planning, Logistics, Asset Management, and Finance to develop the strategic direction, goals, objectives and key measurement systems to ensure the business goals are met. The role will be the primary operations interface to the infrastructure leadership teams and other functional organizations within the company.

• Oversee and drive the implementation of technologies to improve supplier operations tools.
• Work cross functionally with managers to review requirements, schedules and analysis to ensure objectives are met for delivery of data center hardware and commodities.
• Accountable to provide the team’s strategy and direction; providing guidance and mentorship to achieve individual self-development goals.
• Oversee and drive the implementation of technologies to improve efficiencies.
• Work closely with finance, purchasing, asset management, approvers, and vendors to ensure orders move quickly through all phases.
• Propose strategies on how to improve the vendor experience as well as internal databases and the delivery of infrastructure requirements.
• Lead the collaborative ownership, definition and creation of the entire suite of reporting for operations requirements; which will drive actionable insights on ordering and deployment.

• Bachelor’s or Master’s degree in Business Administration, Supply Chain Operations, Engineering or related field, or equivalent work experience.
• 2+ years experience in a leadership capacity from vendor operations, data center supply chain or program management.
• Experience with ERP systems (SAP or equivalent)
• Proficiency in advanced Excel(e.g., PivotTable creation, V-Lookups, INDEX/MATCH, SUMIFS, array formulas etc.)

• Familiarity with data centers, technical components and structure of a server or similar products, supply chain, logistics, or vendor management processes.
• VBA, Python, SQL, Tableau, or similar data visualization tools
• Professional experience working in complex supply chain tools and meta data files.
• Experience contributing to efforts to improve internal tools and leveraging software to improve efficiency in data management/reporting.
• Excellent written and verbal communication skills with the ability to influence at multiple levels.
• Highly self-motivated, detail-oriented, and comfortable managing ambiguity.
• Manage multiple supplier relationships and supplier data within internal tools
• Proven ability to work effectively with multiple partners across a variety of business units
• Experience presenting to senior leadership.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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