Tech Junior

DNEG

1-2 Years | Chennai, Tamil Nadu, India (On Site) | Full Time | 9 months ago
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Job Summary

The Tech Junior position at DNEG in Chennai, India, involves providing direct support to production staff within the Technology Department. Responsibilities include workstation support (moves, setups), managing peripherals (monitors, keyboards, etc.), sourcing equipment from vendors (Dell, HP), handling technical problem reports using a ticketing system, OS installation (Linux, OSX, Windows), and image quality control (monitor/projector calibrations). The role also includes assisting with daily tasks within the Technology Department. A passion for VFX and excellent customer service skills are essential.

Must Have

  • Excellent customer service
  • English proficiency (written & spoken)
  • Computer literacy & basic workstation setup
  • Professional phone manner
  • OS installation (Linux, OSX, Windows)
  • Ticketing system usage

Job Description

Description

Position at DNEG

Job title: Tech Junior  

Department: Tech  

Location: Chennai 

Key Purpose of the Job:  

Assisting the Technology Department in supporting the production staff. We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.  

Needs to Do:  
  • Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.  
  • Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
  • Storing, sourcing and delivering equipment to and from employees.  
  • Dealing with vendors like Dell, HP, etc for part replacements.  
  • Use ticketing system to log/report technical problems.  
  • OS installation. Linux, OSX, Windows.  
  • Image Quality Control: Monitor calibrations, projector calibrations, maintaining, viewing environments etc.  
  • Misc: Assisting the Technology Department with their day-to-day tasks.
Needs to Have:  
  • Excellent customer service skills  
  • English spoken and written  
  • Computer literacy, knowledge of how to dismantle and set up a basic workstation
  • A professional and friendly phone manner  

Needs to Be:  
  • Friendly!  
  • Enthusiastic  
  • Pro-active  
  • Confident using initiative  
  • Enjoy helping people  
  • Hard worker  
  • Passionate about Film  


About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

3 Skills Required For This Role

Real Time Vfx Quality Control Linux