Lead Consultant – Presales & Client Solutions - Prime Focus Technologies

8 Minutes ago • 7-10 Years
Technical Art

Job Description

Collaborate with sales and marketing to understand client needs and develop tailored SaaS AI solutions. Conduct technical presentations and demonstrations, acting as a customer advocate. Liaise between sales, product, and customer success, providing insights. Stay updated on industry trends and competitor offerings. Contribute to product refinement, drive technical solutioning, and lead deal commercials. Anchor customer conversations, create custom pitches, and identify upsell/cross-sell opportunities. Support sales planning and evangelize products through whitepapers and forums.
Good To Have:
  • Previous exposure of B2B SaaS product models.
  • Strong technical knowledge of broadcast workflows.
  • Strong technical knowledge of OTT streaming platforms.
  • Strong technical knowledge of automation.
  • Strong technical knowledge of MAM.
  • Strong technical knowledge of AI technologies.
Must Have:
  • Collaborate with sales and marketing to develop tailored client solutions.
  • Conduct technical presentations and demonstrations of SaaS AI products.
  • Serve as a customer advocate for technology solutions.
  • Liaise between sales, product development, and customer success.
  • Stay informed about industry trends and competitor offerings.
  • Contribute to product refinement based on client feedback.
  • Synthesize complex business requirements for optimal solutions.
  • Drive collaboration with internal and external teams.
  • Independently drive technical solutioning, response, and estimation.
  • Analyze customer needs and define overall solution.
  • Define win strategy, lead deal commercials and pricing.
  • Anchor customer conversations and plan demos/POCs.
  • Create custom pitches and demonstrations for stakeholders.
  • Liaise with Product teams for strategic PoCs and guided demos.
  • Identify upsell and cross-sell opportunities.
  • Conceptualize and lead productized GTM solutions.
  • Support sales account planning and strategy.
  • Evangelize products through whitepapers, blogs, webinars.
  • Develop and maintain collaterals and templates.
  • B.E./B.Tech + MBA from leading institutions.
  • 7-10 years of relevant experience in technology product/SaaS/SIs.
  • Tech savvy with pre-sales architect experience.
  • Sharp thinking and fast learner.
  • Outstanding executive-level interpersonal and written communication.
  • Ability to navigate difficult conversations and mediate.
  • High intellectual curiosity and ability to absorb new concepts.
  • Maintain communication and governance with executive teams.
  • Self-starter, entrepreneurial, bias for action in fast-paced environment.

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Description

Key Responsibilities

  • Collaborate closely with the sales and marketing teams to understand client requirements, identify key stakeholders, and develop tailored solutions that address specific customer needs.
  • Conduct in-depth technical presentations and demonstrations of our SaaS AI products and solutions to potential clients, showcasing their capabilities and benefits.
  • Serve as a customer advocate, providing expert guidance on how our technology can help solve their business challenges and achieve their strategic objectives.
  • Act as a liaison between the sales, product development, and customer success teams, providing valuable insights and feedback gathered from client interactions.
  • Stay informed about industry trends, emerging technologies, and competitor offerings to effectively position our solutions in the marketplace.
  • Collaborate with the product management team to gather customer feedback and contribute to the ongoing refinement and enhancement of our product offerings.

Detailed Role Description

  • Confident, articulate, synthesize complex business requirements to provide optimal technical & business solutions, demonstrate business acumen and be able to drive collaboration with internal and external teams.
  • Create opportunities for our technology by participating in sales process, communicating value proposition, demonstration of capabilities and understanding customer needs.
  • Independently drive technical solutioning, response and estimation on opportunities (RFI/RFP’s/ proactive).
  • Analyzing customer needs, mapping it to product requirements and defining overall solution
  • Define win strategy, lead deal commercials and overall pricing strategy
  • Rally internal teams around common objective of providing optimal solution to customer and larger industry priorities
  • Anchor customer conversations in the sales cycle, plan opportunity specific demo and POC.
  • Create custom pitches and demonstrations at different deal stages to address multiple stakeholder personas from CXOs, technical and business stakeholders to end users.
  • Liaising with Product teams and anchor strategic Proof of concepts and guided demos
  • Identify new opportunities in strategic ongoing programs for upsell and cross-sell, doubling up as a client partner for specific accounts.
  • Understand market needs, conceptualize and lead productized GTM solutions.
  • Support sales account planning and account strategy initiatives.
  • Enable product reach through active evangelization - whitepapers, blogs and participation in webinars, industry forums.
  • Develop and maintain collaterals and templates to standardize best practices.

Qualifications and Key Skills:

  • B.E./ B.Tech + MBA from leading institutions (Preferably in Comp.Sc/IT/Systems)

7 – 10 years of relevant experience in technology product organizations, SaaS companies or leading SIs

  • Tech savvy with previous experience as a pre-sales architect.
  • Sharp thinking and fast learner. Ability to quickly grasp customer requirements, conceptualize solutions and present ideas.
  • Outstanding executive-level interpersonal and written communication skills, with the ability to effectively navigate difficult conversations and mediate to healthy outcomes
  • High degree of intellectual curiosity and ability absorb new concepts quickly
  • Maintaining regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency, inclusive of regular business reviews.
  • Self-starter and entrepreneurial with bias for action and experience making things happen in a fast-paced, dynamic environment.
  • Previous exposure of B2B SaaS product models is preferred.
  • Strong technical knowledge of broadcast workflows, OTT streaming platforms, automation, MAM and AI technologies (Preferred but not mandatory).

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