Job Description
Tech Junior role at DNEG Mumbai supporting production staff, requiring strong customer service, communication, and computer literacy. Must have OS installation and workstation support skills.
Good To Have:
- Creative applications
- Linux/Windows/OSX
- Remote work
- IT degree
Must Have:
- OS installation
- Workstation support
- Customer service
- Communication skills
Perks:
- Award-winning company
- Global offices
Description
Location: Mumbai
Key Purpose of the Job:
Assisting the Technology Department in supporting the production staff.
We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.
Needs to Do:
- OS installation and support : Linux, OSX, Windows.
- Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
- Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
- Storing, sourcing and delivering equipment to and from employees.
- Dealing with vendors like Dell, HP, etc for part replacements.
- Use a ticketing system to log/report technical problems.
- Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
- Misc: Assisting the Technology Department with their day-to-day tasks.
- Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet), Zoom, Polycom, etc.
Needs to Have:
- Excellent customer service skills
- Excellent communication skills. English spoken and written.
- Computer literacy, knowledge of how to dismantle and set up a basic workstation
- A professional and friendly phone manner
Nice to Have:
- Degree in Computers / IT.
- Experience with creative applications such as Maya, Houdini or Nuke.
- Experience working with Linux / Windows / OSX.
- Experience working remotely over VPN, Anyware PCoIP, NoMachine.
About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film,
television, and multiplatform content. We employ more than 9,000 people
with worldwide offices and studios across North America (Los Angeles,
Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali,
Chennai, Mumbai) and Australia (Sydney).
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