Technology Team Lead

Employment Type

Permanent

Closing Date

24 Nov 2025 11:59pm

Job Title

Technology Team Lead

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.

Focus of the Role

Fulfilling the role of Technology Team Lead in the Strategy, Systems & Performance Team, you will play a pivotal role in shaping and delivering technology-driven solutions that will support a safe, secure, and mentally healthy organizational culture. You are responsible for leading cross-functional teams in the design, implementation, and continuous improvement of digital and operational platforms that align with our T30 Strategy. Your unique technical expertise will help you to drive focused initiatives that will not only facilitate enhanced workplace productivity but also improve health and safety performance.

Your leadership is grounded in advanced interpersonal skills and a commitment to collaboration, allowing you to work effectively with stakeholders across technology, and various business areas such HR, and Safety, Security, and Wellbeing. Through your dedication to innovation and health and safety, you will make sure the organization and its people thrive in a constantly evolving digital landscape.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

People, Culture and Communications - Wellbeing & Workplace Relations oversees Telstra's wellbeing and workplace relations programs.

• Lead a technical team in the development and implementation of workplace health, safety, and wellbeing IT platforms, business intelligence applications (PowerBI), and AI tools.
• Collaborate with internal stakeholders to identify opportunities for technology integration in all areas of health, safety, wellbeing and environment programs.
• Coordinate and monitor technology-enabled information, ensuring confidentiality, timeliness, and continuous improvement.
• Utilize qualitative and quantitative data and research to inform system design and problem-solving, considering multiple stakeholder perspectives.
• Recommend and deliver human-centered technology solutions.
• Facilitate post-implementation reviews and retrospectives, leveraging insights to drive continuous solution iteration and optimization.
• Stay abreast of emerging trends in health and safety and risk management technology, using these insights to influence better practice strategy and solutions.
• Ensure documentation, reporting, and presentation of technical solutions is clear, accessible, and aligned with organizational standards.
• Empower team members to make informed decisions, act independently, and contribute to complex problem-solving.
• Negotiate and influence internal and external stakeholders to achieve technology goals while building strong professional relationships.

About You

Essential

• Stakeholder Engagement experience
• 3 years’ experience managing technology applications
• Demonstrated ability to deal with complex organizational and technical issues
• Relevant business and industry technology experience

Highly desirable

• Experience in strategic program implementation
• Skills in innovation, creative solution design, and communications
• Experience with technology platforms, (incident and investigation management knowledge viewed favorably)
• Proven record of delivering cross-functional technology-based projects on time and within budget
• Experience with leveraging AI and PowerBI to provide data driven insights
• An understanding of HR and/or Health and Safety would be favorably viewed

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritize creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment