Travel Center Assistant Manager

27 Minutes ago • 2-3 Years • $51,000 PA - $73,910 PA

Job Summary

Job Description

Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee high-volume retail facilities. Responsibilities include generating and executing business plans to achieve sales and profit objectives, ensuring customer satisfaction, conducting meetings, and maintaining vendor relationships. The role involves building, coaching, managing, and developing teams, driving sales, managing team members, tracking inventory, providing customer service, and performing P&L analysis. Candidates must exemplify integrity, accountability, and excellent team leadership skills.
Must have:
  • Oversee high-volume retail facilities.
  • Generate and execute travel center and restaurant business plans.
  • Achieve established standards, sales, profit objectives, and customer satisfaction.
  • Ensure customer expectations are met.
  • Conduct meetings with subordinate employees.
  • Maintain effective vendor relationships.
  • Build, coach, manage, and develop teams (staffing, interviewing, hiring, training).
  • Drive sales.
  • Manage team members.
  • Track inventory.
  • Provide customer service.
  • Perform P&L analysis.
  • Exemplify integrity and accountability at the managerial level.
  • Demonstrate excellent team leadership skills.
  • Able to work a flexible schedule of nights, days, weekends, and holidays.
  • Minimum 2-3 years of management experience in retail, restaurant, grocery, or service industry with financial results responsibility.
  • Previous management proficiency in high volume retail with P&L accountability.
  • Ability to create and maintain a customer focused culture.
Perks:
  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

Job Details

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

The Retail Assistant Manager will also be:

  • Ensuring that customer expectations are met
  • Conducting meetings with subordinate employees
  • Maintaining effective vendor relationships

As a Retail Assistant Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Retail Assistant Manager include:

  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing P&L analysis

Qualifications

As a Retail Assistant Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.

Additional requirements of the Retail Assistant Manager include:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
  • Previous management proficiency in high volume retail with P&L accountability
  • Ability to create and maintain a customer focused culture

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

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