Virtual Account Executive
Job Summary
Job Description
Extreme Networks is seeking Virtual Account Executives to join their team. This role involves acquiring new customers and developing business opportunities, including managing existing accounts. The position requires spending approximately 70% of the time on sales activities and 30% on supporting tasks such as creating network quotes and participating in tenders. The company is recognized as a Best Place to Work in IT and has a global presence. Successful candidates will actively seek and develop new customers, maintain strong relationships with existing clients, and maximize profit through negotiation. The role also includes administrative duties like maintaining customer information in CRM, managing quotations, and supporting tenders.
Must have:
- Acquire new customers and business
- Actively seek and develop new customers
- Proactively contact existing clients
- Process new leads
- Generate new sales leads
- Acquisition and development of customer portfolio
- Consistent interaction with existing customers
- Communicate product/service information to customers
- Maintain and build account relationships
- Negotiate with suppliers
- Client liaison and negotiation
- Strong Dutch language skills
Good to have:
- Represent company at industry trade shows
- Maintain customer information in CRM (Salesforce)
- Manage quotations to booking
- Internal liaison with operations team
- Support and involve in tenders
- Prepare monthly activity reports
- Assist in obtaining credit information
- Issue and implement customer specific SOPs
3 skills required
Job Details
Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.
We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.
Come become part of something big with us! We are a global leader, with hubs in Europe, North America, South America, Asia Pacific, and the Middle East.
Virtual Account Executives are focused on acquisition and developing a customer portfolio including opportunities, new logo prospects and maintaining existing accounts. Effectively spending 70% of the time on selling and 30% on supporting tasks such as network quotes, participate in tenders and other related tasks for the respective Account Executives.
Virtual Sales Tasks
- Gain new customers and business: Get additional orders in the pipeline.
- Actively seeks out and develops new customers.
- Proactively contacting the existing clients to maximize business potential.
- Processing new leads provided by Operations Team.
- Generate new sales leads and opportunities
- Acquisition and developing own customer portfolio
- Provide consistent interaction with existing customers.
- Ensures company products, services, rates, pertinent policies and operational changes are communicated to customers on a timely basis
- Maintain and builds account relationships.
- Maximizing the gross profit by negotiating with the supplier base.
- Extensive client liaison and negotiation.
- Represents the Company at industry trade shows and conferences.
Other tasks
- Maintains all information about customers, including all contact information and call reports, accurately and timely in CRM (Salesforce).
- Managing the jobs from quotation stage to booking in line with the client expectations and communicating effectively any service issues.
- Manage and follow-up on network quotes.
- Internal liaison with the operations team assisting with quotations and service information.
- Support and be involved in tenders
- Prepare monthly (activity) reports
- Assist in obtaining credit information and perform collecting activities as required.
- Issuing and implementing customer specific SOP’s for origin and destination offices
- Strong Dutch language skills
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